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윤리적 리더와 윤리경영시스템이 조직시민행동에 미치는 영향 :윤리풍토의 매개효과중심

The Influences of Ethical Leader and Ethics Management on Employees's Organizational Citizenship Behavior: Focused on the Mediating Role of Ethical Climate.

서인덕|강양훈
대한경영정보학회 (Daehan Academy Of Management Information Systems)|2011.12|경영과 정보연구 (Management & Information Systems Review)|제30권 제4호|pp. 441-474|DOI 10.29214/damis.2011.30.4.018

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참고문헌

키워드

조직시민행동윤리경영시스템organizational citizenship behavior.윤리적 리더조직배려 윤리풍토사회적 책임 윤리풍토ethical leaderethics management systemorganization-oriented ethical climatesocial responsibility-oriented ethical climate
주제분류경영학

초록

본 연구는 윤리적 리더와 윤리경영시스템이 구성원의 조직시민행동에 미치는 영향과 이 들 사이에 윤리풍토가 매개작용을 하는지를 조사한 것이다. 연구목적을 달성하기 위해 대구․ 경북 지역의 대기업 및 중소기업에 종사하는종업원을 대상으로 설문조사를 하여 회수된 설문지 중 유효한 1,035부의 응답 내용을 분석하였다. 주요한 분석결과는 다음과 같다. 첫째, 윤리적 리더와 윤리경영시스템의 정착은 모두 구성원의 조직시민행동에유의한 정(+)의 영향을 미치는 요인이었다. 둘째, 연구 가설에서 기대했던 바와 같이 윤리적 리더와 윤리경영시스템이 구성원의 조직시민행동에 미치는 영향에 조직배려 윤리풍토와 사회적 책임 윤리풍토가유의한 매개작용을 하는 것으로 나타났다. 따라서 구성원의 조직시민행동을 높이기 위해서는 조직배려 윤리풍토와 사회적 책임 윤리풍토를 조성하는 것이 효과적인 전략이 될 수 있음을 암시해주었다.

Abstract

This purpose of this study is to examine the relationships of ethical leader and ethics management system with employees's organizational citizenship behavior and the mechanism underlying these relationships. A questionnaire survey was conducted involving 1,035 full-time employees from large and medium industries in Daegu and Gyeong-buk provinces. Regression analysis was used to test the hypotheses. The results showed that both of ethical leader and ethics management system were positively related with employees's organizational citizenship behavior. As expected, these relationships were mediated by organizationoriented ethical climate and social responsibility-oriented ethical climate respectively. The findings of this study are as followings:First, employees tend to show their pro-social behavior when they perceive their leaders act ethically and ethics management is well institutionalized. Second, building up the organization-oriented ethical climate and social responsibility-oriented ethical climate can be a powerful strategy to enhance employees's organizational citizenship behavior.

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