A Systems Perspective on Performance Engineering in HRD
0
조회
0
다운로드
0
인용
0
참고문헌
키워드
초록
HRD professionals should be able to contribute to performance improvement by focusing on strategic business partner activities such as planning,organizational development, and organizational design. Taking a systems view is important in the development of strategy because simply offering specific interventions neither changes nor improves the fundamental systems of an organization. In order to guide the management of organizations as systems,HRD professionals need to not only deal with resistance to change in solution implementation but also identify quantifiable measures to judge the effectiveness of implemented solutions with partnerships with relevant stakeholders. HRD professionals are particularly required to play a critical role in aligning process goals, process design, and process management to improve performance. Adjusting human performance policies and practices to local cultural differences is also among the urgent tasks for HRD professionals.
Abstract
HRD professionals should be able to contribute to performance improvement by focusing on strategic business partner activities such as planning,organizational development, and organizational design. Taking a systems view is important in the development of strategy because simply offering specific interventions neither changes nor improves the fundamental systems of an organization. In order to guide the management of organizations as systems,HRD professionals need to not only deal with resistance to change in solution implementation but also identify quantifiable measures to judge the effectiveness of implemented solutions with partnerships with relevant stakeholders. HRD professionals are particularly required to play a critical role in aligning process goals, process design, and process management to improve performance. Adjusting human performance policies and practices to local cultural differences is also among the urgent tasks for HRD professionals.
참고문헌 (20)
- Addison, R. M., "Performance technology landscape", Performance Improvement, 42(3), pp.13~18 (2003)
- Brinkerhoff, R., "High impact learning" (2001), Perseus
- Brinkerhoff, R., "The learning alliance: Systems thinking in human resource development" (1994), Jossey-Bass
- Bruch, H., "A bias for action: How effective managers harness their willpower, achieve results, and stop wasting time" (2004), Harvard Business School Press
- D’Antonio, M., "Need a black belt? 1 to 1 Magazine", 35~43 (2006)
- Drucker, P. F., "They’re not employees, they’re people", Harvard Business Review, 80(2), pp.70~77 (2002)
- Esque, T, J., "Building a top-performing organization from the bottom up" (2001), CEP Press
- Fisher, C., "Current and recurrent challenges in HRM", Journal of Management, 15, pp.157~180 (1989)
- Gharajedaghi, J., "Systems thinking: Managing chaos and complexity" (1999), Butterworth Heinemann
- Gilley, J., "Strategically integrated HRD" (2003), Perseus
- Holbeche, L., "The high performance organization: Creating dynamic stability and sustainable success" (2005), Butterworth-Heinemann
- Lawler, E., "HR as a strategic partner: What does it take to make it happen?", Human Resource Planning, 26(3), pp.15~29 (2003)
- Light, P. C., "The four pillars of high performance: How robust organizations achieve extraordinary results" (2005), McGraw Hill
- Rummler, G. A., "Improving performance: How to manage the white space on the organizational chart", pp.1995, Jossey- Bass
- Ruona, W., "Systems theory as a foundation for HRD", Proceedings of the 1998 Academy of Human Resource Development Conference, pp.888~896 (1998), Academy of Human Resource Development
- Sanchez, C. M., "Performance improvement in international environments: Designing individual performance interventions to fit national cultures", Performance Improvement Quarterly, 13(2), pp.56~70 (2000)
- Senge, P., "The fifth discipline: The art and practice of the learning organization", pp.2006, Currency
- Tenkasi, R.V., "Accelerated learning during organizational transition, In Tomorrow’s organization: Creating winning competencies", pp.51~84 (1998), Jossey-Bass
- Weatherly, L. A., "Human capital: A strategic imperative for HR", Society for Human Resource Management, 1, pp.21~30 (2003)
- Wittkuhn, K. D, "Systems, nontrivial machines, circular causality, and other ghosts haunting performance improvement technology", Performance Improvement, 43(3), pp.33~40 (2004)
