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A Review of Past Research in Human Performance Technology: Content Analysis

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From its roots in systems theory and behavioral psychology, the field of human performance technology (HPT) has evolved and expanded notably during the last fifty years. The growing acknowledgments of HPT impose new accountabilities to performance technologists for the field's further development, such as making sincere exploration into the current conditions and future destination of the field. The purpose of this study is the description of the current state of the field by organizing and classifying HPT research along a number of facets, primarily: (1) the major topics of research that have been conducted, (2) the research methods used to address the research topics. For this purpose, The researcher employed content analysis method and all articles in Performance Improvement Quarterly (PIQ) - representative journal published by International Society for Performance Improvement (ISPI) - in the year 2001 to 2005 were analyzed. This study revealed that there were four main topics of research that have been typically conducted: (1) performance improvement components – analysis, intervention, evaluation, (2) HPT fundamentals – definition, model, ethics, HPT research methods, (3) Human Resource Development (HRD) perspectives – HRD theory and practices, (4) Changing business and organizational environment. In terms of research methodology, survey and case study were dominant in HPT research. From the study results, some useful implications to current conditions and future direction in the field of HPT for researchers and practitioners were presented in the discussion section.

Abstract

From its roots in systems theory and behavioral psychology, the field of human performance technology (HPT) has evolved and expanded notably during the last fifty years. The growing acknowledgments of HPT impose new accountabilities to performance technologists for the field's further development, such as making sincere exploration into the current conditions and future destination of the field. The purpose of this study is the description of the current state of the field by organizing and classifying HPT research along a number of facets, primarily: (1) the major topics of research that have been conducted, (2) the research methods used to address the research topics. For this purpose, The researcher employed content analysis method and all articles in Performance Improvement Quarterly (PIQ) - representative journal published by International Society for Performance Improvement (ISPI) - in the year 2001 to 2005 were analyzed. This study revealed that there were four main topics of research that have been typically conducted: (1) performance improvement components – analysis, intervention, evaluation, (2) HPT fundamentals – definition, model, ethics, HPT research methods, (3) Human Resource Development (HRD) perspectives – HRD theory and practices, (4) Changing business and organizational environment. In terms of research methodology, survey and case study were dominant in HPT research. From the study results, some useful implications to current conditions and future direction in the field of HPT for researchers and practitioners were presented in the discussion section.

참고문헌 (18)

  1. Brethower, D. M., "General systems theory and behavioral psychology, In Handbook of Human Performance Technology: Improving individual and organizational performance worldwide (2nd ed.)", pp.1999, Jossey-Bass
  2. Ferond, C., "The origins and evolution of Human Performance Technology, In Handbook of human performance technology: Principles Practices Potential (3rd ed.)" (2006), Pfeiffer
  3. Fraenkel, J. R., "How to design and evaluate research in education (3rd Ed.)" (1996), McGraw-Hill, Inc
  4. Klein, J. D., "Empirical research on performance improvement", Performance Improvement Quarterly, 15(1), pp.99~107 (2002)
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  6. Krippendorff, K., "Content analysis: An introduction to its methodology (2nd ed.)" (2004), Sage Publications
  7. Lincoln, Y., "Naturalistic inquiry" (1985), Sage Publications
  8. Lewis, T., "Towards artistry : A critique of the HRD performance paradigm and a suggested new model", Performance Improvement Quarterly, 18(2), pp.56~75 (2005)
  9. Merriam, S. B., "Qualitative research and case study applications in education (2nd ed.)" (1998), Jossey-Bass
  10. Molenda, M., "The strategic impact model : An integrative approach to performance improvement and instructional systems design", TechTrends, 48(2), pp.26~32 (2004)
  11. Neuendorf, K. A., "The content analysis guidebook" (2002), Sage Publications
  12. Pershing, J. L., "Using document analysis in analyzing and evaluating performance", Performance Improvement, 41(1), pp.36~42 (2002)
  13. Prewitt, V. R., "Wisdom in the workplace", Performance Improvement Quarterly, 15(1), pp.84~98 (2002)
  14. Rosenberg, J. J., "The origins and evolution of the field, In Handbook of Human Performance Technology: Improving individual and organizational performance worldwide (2nd ed.)", pp.1999, Jossey-Bass
  15. Rummler, G. A., "Improving performance: How to manage the white space on the organization chart (2nd ed.)" (1995), Jossey-Bass Publishers
  16. Stolovitch, H., "What is performance technology?, In Handbook of Human Performance Technology: Improving individual and organizational performance worldwide (2nd ed.)", pp.1999, Jossey-Bass
  17. Van Tiem, D. M., "Fundamentals of performance technology" (2004), International Society for Performance Improvement

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