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Performance Analysis: Application to Competency Modeling

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초록

This study is to discuss an empirical case study on performance analysis in X-company and link to the process of developing competency models. The purpose of performance analysis is to correctly identify the problem in order to select, implement, and evaluate appropriate interventions for accomplishing positive performance results and outcomes. We suggest that the utilization of competency be a critical research agenda for improving performance because competency identification is to explain key requirements for a job category such as activities, tasks, setting, and tools. Even though competency modeling is time-consuming and expensive work, competency model can be a helpful intervention tool improving human performance. In this sense, a competency model can be a useful tool.

Abstract

This study is to discuss an empirical case study on performance analysis in X-company and link to the process of developing competency models. The purpose of performance analysis is to correctly identify the problem in order to select, implement, and evaluate appropriate interventions for accomplishing positive performance results and outcomes. We suggest that the utilization of competency be a critical research agenda for improving performance because competency identification is to explain key requirements for a job category such as activities, tasks, setting, and tools. Even though competency modeling is time-consuming and expensive work, competency model can be a helpful intervention tool improving human performance. In this sense, a competency model can be a useful tool.

참고문헌 (20)

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  3. Chung,J, "Introduction to human performance technology (2nd ed.)" (2006), Educational Science
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  5. Dooley,L.R, "Case study research and theory building", Advances in Developing Human Resources, 4(3), pp.335~354 (2002)
  6. Dubois,D.D, "Competency-based performance improvement" (1993), HRD Press
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  8. Ellinger, A. D, "Case study research methods, Research in Organizations", pp.327~350 (2005), Berrett-Koehler
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  10. Gilbert,T.F, "Human competence: Engineering worthy performance. (2nd ed.)" (2007), ISPI
  11. Gupta, K, "A practical guide to needs assessment (2nd ed.)" (2007), Pfeiffer
  12. Januszewski, A, "Educational technology: A definition with commentary" (2008), Lawrence Erlbaum Associates
  13. Lucia, A. D, "The art and science of competency models: Pinpointing critical success factors in organizations" (1999), Jossey-Bass
  14. Rossett,A, "From training to training and performance, Trends and issues in instructional design and technology. Upper Saddle River" (2002), Merrill-Prentice Hall
  15. Rothwell,W.J, "ASTD models for human performance improvement: Roles, competencies, and outputs (2nd ed.)" (2000), ASTD Press
  16. Rothwell, W. J, "Human performance improvement: Building practitioner performance (2nd ed.)" (2007), Butterworth-Heinemann
  17. Rothwell, W. J, "Competency identification, modeling and assessment in the USA", International Journal of Training and Development, 3(2), pp.90~105 (1999)
  18. Spencer, L, "Competency at work: Models for superior performance" (1993), Wiley & Sons
  19. Van Tiem,D., "Fundamentals of performance technology: A guide to improving people, process, and performance (2nd ed.)" (2004), ISPI
  20. Yin,R.K, "Case study research: Design and methods" (1994)

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