지체장애인의 자율주행차량 기반 특별교통수단의 미래 이동지원서비스 니즈 분석

Abstract

For human beings, freedom of movement and the right to move are very important in realizing their basic rights. In particular, the task of securing the right to move is recognized as important not only for the person with disabilities, but also for the transportation-disabled people who have difficulty in moving, such as the elderly and pregnant women. For the transportation vulnerable, securing the right to move is a functional element that enables life as a social part of life. On the other hand, autonomous vehicles can expect freedom from movement for the transportation vulnerable in terms of 'mobility' as a futuristic vehicle. However, facilities for realizing the widespread and universal use of autonomous vehicles have not been established. In addition, there is no significant change in society's perception, system, and policy regarding this. In this situation, the purpose of this study is to proactively identify the needs of the transportation vulnerable for autonomous vehicles. Based on this purpose, this study utilized human-centered design methodologies such as service design methodology, facilitation, and design thinking for the physically handicapped using special transportation. In addition, the user itinerary map for the mobility support service according to the special transportation usage pattern was schematized. In addition, 62 key requirements of users for future autonomous vehicle-based mobility support services were presented and used as basic data for follow-up studies.