임상치과위생사의 소진과 공감피로, 공감만족 및 사회적 지지와의 관계
The Relationship among Burnout, Compassion Fatigue, Compassion Satisfaction and Social Support of Clinical Dental Hygienists
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The purpose of this study was to examine the relationship among burnout, compassion fatigue, compassion satisfaction and social support ofclinical dental hygienists. The subjects in the study were 313 dental hygienist who were randomly selected in dental clinic and hospital, which werelocated in Daejeon, South and North Chungcheong province. Data were gathered using structured questionnaires from June 17 to July 31, 2013. The major findings of the study were as follows: 1. As for burnout by general characteristics, there were statistically significant difference accordingto age, marital status, clinical career, agency work type and job position. 2. The relationship of burnout and other variables was analyzed, andcompassion fatigue had a significant positive effect on burnout, and compassion satisfaction and social support had negative effects on burnout. 3. As a result of analyzing which variables affected burnout, itʼs found that burnout were under the influence of agency work type, compassionfatigue, compassion satisfaction and social support. These variables made a 56.9% prediction of burnout. These findings provide strong empiricalevidence for the importance of compassion fatigue, compassion satisfaction and social support in explaining burnout of clinical dental hygienists. Therefore, the effective human resource management programs should be developed to consideration with the dental hygienist work environmentand the quality of service.
Abstract
The purpose of this study was to examine the relationship among burnout, compassion fatigue, compassion satisfaction and social support ofclinical dental hygienists. The subjects in the study were 313 dental hygienist who were randomly selected in dental clinic and hospital, which werelocated in Daejeon, South and North Chungcheong province. Data were gathered using structured questionnaires from June 17 to July 31, 2013. The major findings of the study were as follows: 1. As for burnout by general characteristics, there were statistically significant difference accordingto age, marital status, clinical career, agency work type and job position. 2. The relationship of burnout and other variables was analyzed, andcompassion fatigue had a significant positive effect on burnout, and compassion satisfaction and social support had negative effects on burnout. 3. As a result of analyzing which variables affected burnout, itʼs found that burnout were under the influence of agency work type, compassionfatigue, compassion satisfaction and social support. These variables made a 56.9% prediction of burnout. These findings provide strong empiricalevidence for the importance of compassion fatigue, compassion satisfaction and social support in explaining burnout of clinical dental hygienists. Therefore, the effective human resource management programs should be developed to consideration with the dental hygienist work environmentand the quality of service.
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