외국인 입원환자를 간호한 병동간호사의 간호 경험
Nursing Experiences of Ward Nurses Caring for Foreign Inpatients
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목적: 본 연구는 외국인 입원 환자를 간호한 병동간호사의 간호 경험의 본질을 탐색하고 심층적으로 이해하는 것을 목적으로 한다. 방법: 2023년 5월 1일부터 6월 30일까지 서울 소재 일 상급종합병원에서 10명의 간호사를 대상으로 심층 면담을 시행하였다. 수집된 데이터는 Colaizzi의 현상학적 방법으로 분석하였다. 결과: 외국인 입원 환자를 간호한 병동간호사의 경험은 ‘반갑지만은 않은 만남’, ‘언어의 장벽 속에서 길을 찾는 여정’, ‘낯선 문화를 마주하며 필요한 새 역량’, ‘할 수 있는 모든 힘을 기울임’, ‘공존의 가치를 발견하고 나아감’이라는 5가지 주제 모음과 11개의 주제로 도출되었다. 병동간호사들은 문화적 차이와 의사소통 장벽으로 인한 어려움 때문에 외국인 입원 환자를 돌보는 일이 어렵고 부담스럽다고 느꼈다. 그럼에도 불구하고 이를 피할 수 없는 업무로 받아들이며, 환자의 성공적인 회복을 돕기 위한 기본적인 간호 외에도 다양한 부수적 업무까지 감당하고 있었다. 간호사들은 환자와의 의사소통이 원활하지 않음에도 불구하고 문화적 차이를 이해하고 배려하며 주어진 상황에서 최선을 다해 돌보려는 노력을 통해 새로운 돌봄 역량을 발전시키며, 간호 과정에서 자신의 역할에 대한 성취감과 자긍심을 얻고 있었다. 결론: 본 연구를 통해 외국인 입원 환자를 간호하는 병동간호사들이 경험하는 복합적인 감정과 도전, 그리고 이를 극복하고 자긍심을 쌓아가는 과정을 확인하였다. 이러한 연구 결과는 외국인 환자 간호에서 병동 간호사들이 본연의 역할에 어떻게 적응하고 있는지를 이해할 수 있는 중요한 참고 자료로 활용될 수 있으며, 외국인 환자 간호의 질을 향상시키기 위한 간호 환경 개선의 기초 자료로서 의의가 있다.
Abstract
Purpose: This study aims to explore and deeply understand the essence of the nursing experiences of ward nurses who have cared for foreign inpatients. Methods: In this study, in-depth interviews were conducted with 10 nurses at a tertiary hospital in Seoul from May 1 to June 30, 2023. The collected data were analyzed using Colaizzi’s phenomenological method. Results: The nursing experiences of ward nurses caring for foreign inpatients yielded five theme clusters-"A welcome yet challenging encounter," "A journey to navigate language barriers," "New competencies needed to face unfamiliar cultures," "Exerting every possible effort," and "Discovering and embracing the value of coexistence"-along with 11 themes. Ward nurses found caring for foreign inpatients challenging due to cultural differences and language barriers, which often felt burdensome. Nonetheless, they accepted it as a necessary duty, handling additional tasks beyond basic care to support patient recovery. Despite communication challenges, they strived to provide the best care, demonstrating self-efficacy in respecting cultural differences, which fostered a sense of accomplishment and pride in their roles. Conclusion: This study identified the complex emotions and challenges experienced by ward nurses caring for foreign inpatients and the process of overcoming these obstacles and building a sense of pride. These findings can serve as an important reference for understanding how ward nurses adapt to their roles in caring for foreign patients and provide foundational data for improving nursing environments to enhance the quality of care for foreign inpatients.
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