본문 바로가기
KERD
논문KCI 등재

나를 위한 소유, 타인을 위한 경험: 나 vs 타인을 위한 선물 유형의 차이와 감정적 단절의 조절 효과

Possessions for Me, Experiences for Others: Preferred Gift Type in Gift-giving Behavior for Self or Others and a Moderate Effect of Emotional Disconnection Level

0

조회

0

다운로드

8

인용

0

참고문헌

키워드

주제분류감성과학

초록

본 연구는 자신을 위한 선물 구매 상황과 타인을 위한 선물 구매 상황에서 선호하는 재화 유형(물질재 또는 경험재)의 차이를 탐색하고, 이 차이에 대한 개인의 감정적 단절 수준의 조절 효과를 검증하기 위하여 실시되었다. 이를 위해 Amazon Mechanical Turk를 통해 온라인 설문 방식으로 연구 1과 연구 2를 수행하였으며 각각의 연구에 성인 100명이 참가하였다. 해석수준 이론을 바탕으로 할 때, 심리적 거리가 가까운 대상에 대한 의사결정 상황에서는 제품의 구체적 속성에 초점을 맞추고, 심리적 거리가 먼 대상에 대해서는 제품의 추상적 속성에 주목한다. 연구 1에서 자신을 위한 선물로는 추상적인 경험재에 비해 구체적인 물질재를 선호하고, 타인을 위한 선물로는 물질재에 비해 경험재를 선호할 것이라는 가설 1을 확인하였다. 이어 연구 2에서는 감정적 단절 수준의 조절적 역할을 확인하였다. 가설 2와 일치하게, 감정적 단절 수준이 높을수록 자신을 위한 선물로는 물질재를, 타인을 위한 선물로는 경험재를 선호하는 경향성이 강해졌다. 본 연구는 선물을 받는 대상에게 느끼는 심리적 거리가 선호하는 선물 재화의 유형에 영향을 끼친다는 사실을 제안함으로써 선물 구매 행동에 대한 이론적, 실무적 의의를 갖는다. 본 연구에 대한 추가적인 논의와 한계, 가능한 추후 연구도 함께 논의하였다.

Abstract

Consumers purchase gifts for themselves and for others. This research examined whether one's preferred purchase type (material or experiential) would depend on the gift recipient (self or others). A total of 200 participants took part in online studies via Amazon Mechanical-Turk. Based on the construal-level theory, people will focus on concrete product attributes for psychologically close objects; however, for psychologically distant objects, people will concentrate on abstract product attributes. Study 1 demonstrated that participants preferred material over experiential purchases in self-gifting situations, while they preferred experiential compared to material gifts for others. In Study 2, it was found that individual differences in emotional disconnection moderated the effect of gift recipient on preferred gift type. Specifically, the differences in preferred gift type increased as one's emotional disconnection level increased. The results of this research have theoretical implications in terms of extending construal-level theory to gift-purchasing behaviors. Furthermore, this research has practical implications for marketers and advertisers. Limitations and possible future research directions were also discussed.

참고문헌 (57)

  1. Jamie Arndt, "The Urge to Splurge: A Terror Management Account of Materialism and Consumer Behavior", Journal of Consumer Psychology, 14(3), pp.198~212 (2004), Wiley[DOI]
  2. Ernest Baskin, "Why Feasibility Matters More to Gift Receivers than to Givers: A Construal-Level Approach to Gift Giving", Journal of Consumer Research, 41(1), pp.169~182 (2014), Oxford University Press (OUP)[DOI]
  3. C. Daniel Batson, "Distress and Empathy: Two Qualitatively Distinct Vicarious Emotions with Different Motivational Consequences", Journal of Personality, 55(1), pp.19~39 (1987), Wiley[DOI]
  4. Russell W. Belk, "Gift Giving as Agapic Love: An Alternative to the Exchange Paradigm Based on Dating Experiences", Journal of Consumer Research, 20(3), pp.393~417 (1993), Oxford University Press (OUP)[DOI]
  5. Amit Bhattacharjee, "Happiness from Ordinary and Extraordinary Experiences", Journal of Consumer Research, 41(1), pp.1~17 (2014), Oxford University Press (OUP)[DOI]
  6. Caillé, A., "Gift and association: Review of the Gifts and Interests", ~ (2000)
  7. Arnaud Carré, "The Basic Empathy Scale in Adults (BES-A): Factor structure of a revised form", Psychological Assessment, 25(3), pp.679~691 (2013), American Psychological Association (APA)[DOI]
  8. Travis J. Carter, "The relative relativity of material and experiential purchases", Journal of Personality and Social Psychology, 98(1), pp.146~159 (2010), American Psychological Association (APA)[DOI]
  9. Travis J. Carter, "I am what I do, not what I have: The differential centrality of experiential and material purchases to the self", Journal of Personality and Social Psychology, 102(6), pp.1304~1317 (2012), American Psychological Association (APA)[DOI]
  10. Chan, C., "Experiential gifts foster stronger social relationships than material gifts", Journal of Consumer Research, 43(6), pp.913~931 (2017)[DOI]
  11. Clarke, K., "The effects of product involvement and task definition on anticipated consumer effort" (1979), ACR North American Advances
  12. Peter David Clarke, "Self-gifting guilt: an examination of self-gifting motivations and post-purchase regret", Journal of Consumer Marketing, 30(6), pp.472~483 (2013), Emerald[DOI]
  13. Jean Decety, "The neuroevolution of empathy", Annals of the New York Academy of Sciences, 1231(1), pp.35~45 (2011), Wiley[DOI]
  14. Christian Derbaix, "Affective reactions to consumption situations: A pilot investigation", Journal of Economic Psychology, 12(2), pp.325~355 (1991), Elsevier BV[DOI]
  15. "Trend analysis of Chu-seok(Korean Thanksgiving Day) gift market" (2019)[URL]
  16. Etzioni, O., "To buy or not to buy: mining airfare data to minimize ticket purchase price", Proceedings of the Ninth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, pp.119~128 (2003)
  17. Thomas Gilovich, "The beach, the bikini, and the best buy: Replies to Dunn and Weidman, and to Schmitt, Brakus, and Zarantonello", Journal of Consumer Psychology, 25(1), pp.179~184 (2015), Wiley[DOI]
  18. Goodman, J. K., "When consumers prefer to give material gifts instead of experiences: The role of social distance", Journal of Consumer Research, 45(2), pp.365~382 (2018)[DOI]
  19. Hayes, A. F., "Introduction to mediation, moderation, and conditional process analysis: A regressionbased approach" (2017), Guilford publications
  20. Maria Teresa Heath, "Self-gift giving: Understanding consumers and exploring brand messages", Journal of Marketing Communications, 17(2), pp.127~144 (2011), Informa UK Limited[DOI]
  21. "Kakao Q2 operating profit 47% up…Kakaotalk advertisement and shopping" (2019)[URL]
  22. Howland, P., "Self-gifting and the metro-rural idyll: an illusio of ideal reflexive individualism", New Zealand Sociology, 25(1), pp.53~74 (2010)
  23. Claus Lamm, "The Neural Substrate of Human Empathy: Effects of Perspective-taking and Cognitive Appraisal", Journal of Cognitive Neuroscience, 19(1), pp.42~58 (2007), MIT Press - Journals[DOI]
  24. 이은지, "기프티콘 증여상황에서의 역할과 상호간 친밀도에 따른 선물 만족도", 감성과학, 20(3), pp.131~140 (2017), 한국감성과학회[DOI]
  25. 이수현, "나를 위한 선물: 셀프기프트(Self-Gift) 소비행동에 대한 정성적 연구", 소비자학연구, 24(3), pp.123~156 (2013), 한국소비자학회
  26. Nira Liberman, "The role of feasibility and desirability considerations in near and distant future decisions: A test of temporal construal theory", Journal of Personality and Social Psychology, 75(1), pp.5~18 (1998), American Psychological Association (APA)[DOI]
  27. Nira Liberman, "The effect of temporal distance on level of mental construal", Journal of Experimental Social Psychology, 38(6), pp.523~534 (2002), Elsevier BV[DOI]
  28. Ido Liviatan, "Interpersonal similarity as a social distance dimension: Implications for perception of others’ actions", Journal of Experimental Social Psychology, 44(5), pp.1256~1269 (2008), Elsevier BV[DOI]
  29. Lu, J., "Hedonic products for you, utilitarian products for me", Judgment & Decision Making, 11(4), pp.332~341 (2016)[DOI]
  30. Jingyi Lu, "Desirability or Feasibility", Personality and Social Psychology Bulletin, 39(2), pp.144~155 (2012), SAGE Publications[DOI]
  31. Harri T. Luomala, "A Mood-Alleviative Perspective On Self-Gift Behaviours: Stimulating Consumer Behaviour Theory Development", Journal of Marketing Management, 14(1-3), pp.109~132 (1998), Informa UK Limited[DOI]
  32. Harri T Luomala, "A qualitative exploration of mood-regulatory self-gift behaviors", Journal of Economic Psychology, 20(2), pp.147~182 (1999), Elsevier BV[DOI]
  33. Hazel R. Markus, "Culture and the self: Implications for cognition, emotion, and motivation", Psychological Review, 98(2), pp.224~253 (1991), American Psychological Association (APA)[DOI]
  34. C. J. Fuller, "The Gift: The Form and Reason for Exchange in Archaic Societies", Man, 27(2), pp.431~ (1992), JSTOR[DOI]
  35. Barbara A Mellers, "Decision Affect Theory: Emotional Reactions to the Outcomes of Risky Options", Psychological Science, 8(6), pp.423~429 (1997), SAGE Publications[DOI]
  36. David Glen Mick, "Consumer self-gifts in achievement contexts: the role of outcomes, attributions, emotions, and deservingness", International Journal of Research in Marketing, 15(4), pp.293~307 (1998), Elsevier BV[DOI]
  37. Cassie Mogilner, "The Shifting Meaning of Happiness", Social Psychological and Personality Science, 2(4), pp.395~402 (2010), SAGE Publications[DOI]
  38. Gary Mortimer, "Development and validation of the Self-Gifting Consumer Behaviour scale", Journal of Consumer Behaviour, 14(3), pp.165~179 (2015), Wiley[DOI]
  39. Dania Mouakhar-Klouz, "I’m worth it or I need it? Self-gift giving and consumers’ self-regulatory mindset", Journal of Consumer Marketing, 33(6), pp.447~457 (2016), Emerald[DOI]
  40. Leonardo Nicolao, "Happiness for Sale: Do Experiential Purchases Make Consumers Happier than Material Purchases?", Journal of Consumer Research, 36(2), pp.188~198 (2009), Oxford University Press (OUP)[DOI]
  41. "US ‘Super Saturday’ 40 trillion won shopping jackpot…beyond Black Friday" (2019)[URL]
  42. Monique M.H. Pollmann, "Risk taking by agents: The role of ex-ante and ex-post accountability", Economics Letters, 123(3), pp.387~390 (2014), Elsevier BV[DOI]
  43. Evan Polman, "Self–other decision making and loss aversion", Organizational Behavior and Human Decision Processes, 119(2), pp.141~150 (2012), Elsevier BV[DOI]
  44. Evan Polman, "Decisions for Others Are More Creative Than Decisions for the Self", Personality and Social Psychology Bulletin, 37(4), pp.492~501 (2011), SAGE Publications[DOI]
  45. Marsha L. Richins, "Measuring Emotions in the Consumption Experience", Journal of Consumer Research, 24(2), pp.127~146 (1997), Oxford University Press (OUP)[DOI]
  46. Emily Rosenzweig, "Buyer's remorse or missed opportunity? Differential regrets for material and experiential purchases", Journal of Personality and Social Psychology, 102(2), pp.215~223 (2012), American Psychological Association (APA)[DOI]
  47. Barry Schwartz, "The Social Psychology of the Gift", American Journal of Sociology, 73(1), pp.1~11 (1967), University of Chicago Press[DOI]
  48. Seddon, F. A., "Empathic social enterprise: the role of empathy and shared intentionality", International Society for Third Sector Research (ISTR) 11th International Conference: Civil Society and the Citizen, pp.22~25 (2014)
  49. John F. Sherry, Jr., "Gift Giving in Anthropological Perspective", Journal of Consumer Research, 10(2), pp.157~168 (1983), Oxford University Press (OUP)[DOI]
  50. Yaacov Trope, "Construal-level theory of psychological distance", Psychological Review, 117(2), pp.440~463 (2010), American Psychological Association (APA)[DOI]
  51. Y TROPE, "Construal Levels and Psychological Distance: Effects on Representation, Prediction, Evaluation, and Behavior", Journal of Consumer Psychology, 17(2), pp.83~95 (2007), Wiley[DOI]
  52. Caroline Tynan, "Self-gift giving in China and the UK: Collectivist versus individualist orientations", Journal of Marketing Management, 26(11-12), pp.1112~1128 (2010), Informa UK Limited[DOI]
  53. Leaf Van Boven, "Experientialism, Materialism, and the Pursuit of Happiness", Review of General Psychology, 9(2), pp.132~142 (2005), SAGE Publications[DOI]
  54. Leaf Van Boven, "To Do or to Have? That Is the Question", Journal of Personality and Social Psychology, 85(6), pp.1193~1202 (2003), American Psychological Association (APA)[DOI]
  55. Paul R. Warshaw, "Buying a gift: Product price moderation of social normative influences on gift purchase intentions", Personality and Social Psychology Bulletin, 6(1), pp.143~147 (2016), SAGE Publications[DOI]
  56. Aaron C. Weidman, "The unsung benefits of material things: Material purchases provide more frequent momentary happiness than experiential purchases", Social Psychological and Personality Science, 7(4), pp.390~399 (2015), SAGE Publications[DOI]
  57. Nancy Y. Wong, "Emotional intensity as a function of psychological distance and cultural orientation", Journal of Business Research, 58(4), pp.533~542 (2005), Elsevier BV[DOI]

관련 논문AI추천

이 간행물의 다른 논문 (8건)