서비스 산업종사자의 직무배태성과 이직의도간의 임파워먼트 조절효과
Empowerment Moderating Effect between Job Embeddedness and Intention to Transfer in Service Industry Employee
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참고문헌
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초록
본 연구는 조직내 핵심인재의 자발적 이직을 줄이고 직장을 유지하도록 하는 직무배태성에 대한 선행 연구들을 탐색하고, 직무배태성이 이직이도에 미치는 영향과 직무배태성과 이직이도간의 임파워먼트의 조절효과를 규명하고자 하였다. 연구표본은 제주지역 서비스산업 종사자 254명을 대상으로 하였다. 연구결과를 요약하면 다음과 같다. 첫째, 직무배태성은 이직의도에 부(-)의 영향을 미치며, 둘째, 직무배태성의 하위요인인 연계 및 희생과 이직의도와의 관계에서 심리적 임파워먼트의 조절효과를 입증하였다. 그러나 직무배태성의 하위요인인 적합성과 이직의도간의 임파워먼트의 조절효과는 없는 것으로 나타났다. 본 연구는 공분산구조분석을 통해 연구모형의 인과효과 및 조절효과를 검증하였다. 본 연구결과는 선행연구 결과를 뒷받침하고 있으며, 기업내 이직관리의 중요성을 제기하였다. 또한 지역 차원의 직무배태성 연구의 확대와 직무배태성의 선행요인과 결과요인을 포괄한 구조적 관계를 파악하는 방향으로 연구를 확대할 필요성을 제안하였다.
Abstract
This research examined the job embeddedness and employee’s intention to job transfer from the previous studies and then investigated the direct relationship between job embeddedness and employee’s intention to job transfer. And investigated empowerment moderating effects between job embeddedness and employee’s intention to job transfer. The objects of this research are the employees of service industry in JeJu, Korea and we used 254 samples out of them The structural relationships between variables are summarized. Firstly, job embeddedness affects employee’s intention to job transfer negatively. This indicates that employee’s intention to job transfer is likely to be low if they realize that their current job duty, their team, and the relationship between the organization and the individual are fit for them. Secondly, the moderating role of psychological empowerment to job embeddedness and employee’s intention to job transfer were investigated. The results show that the lower factors of job embeddenness, links and sacrifice, were significant. This indicates that there was moderating effect between psychological empowerment and job embeddedness. In other words, psychological empowerment is likely to enhance employee’s motivation and competence and minimize obstacles of employees’ adjustment in rapid changed circumstances. This can lead employees to stay organization and reduce their intention to job transfer.
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