세무회계사무소 근무자의 업무 만족도에 관한 연구-부산 경남 소재 세무회계사무소를 중심으로-

Abstract

This study aims to analyze actual condition of tax account office that many tax payers use for works related with account and tax matters and find out work satisfaction of workers in tax account office and evaluate relationship with several items connected with this satisfaction. For this study, we take sample for survey as tax account offices registered in Korea Association of Certified Public Tax Accountants and located in Busan Metropolitan City and Gyeongnam Province. Results of this study are as follows. Firstly, there is statistical meaningful relationship between working ability of workers and work satisfaction in their office. But reference books related with computer accounting software for improving working ability of workers are insufficient and there are not so many institutes near their office that they can get trained. Also, account training is nearly not done regularly. Secondly, workers' ability to cope with external influence has meaningful relation with work satisfaction in office and responsible person's ability to cope with conflict with company requested for accounting service is also relatively high. Conclusion of this study provide one clue to increase satisfaction of workers in tax account office and improve working efficiency ultimately.