긍정심리자본과 직무만족이 혁신행동에 미치는 영향 :지식공유의 조절효과를 중심으로
The Effects of Positive Psychological Capital and Job Satisfaction on Innovative Behavior : Focused on the Moderating Effect of Knowledge Sharing
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초록
본 연구의 목적은 긍정심리자본과 직무만족이 혁신행동에 미치는 영향과 긍정심리자본과 혁신행동 사이에서 직무만족의 매개효과와, 직무만족과 혁신행동 사이에서 지식공유의 조절효과를 살펴보는 데 있다. 국내 교육 프랜차이즈 종사자들을 대상으로 표본추출 방법을 사용하여 설문한 후, 실증분석을 위하여 SPSS 24.0 및 AMOS 24.0 통계프로그램을 사용하였다. 실증분석을 한 결과 구성원의 긍정심리자본은 혁신행동에 직접적인 효과를 가졌을 뿐만 아니라 긍정심리자본의 하위요인인 낙관주의를 제외한 자기효능감, 희망, 복원력 모두 혁신행동에 정(+)의 영향을 미친다는 것을 확인하였다. 또한 긍정심리자본이 높은 구성원은 자신의 업무와 직무에 만족하고, 직무만족도가 긍정적으로 작용하여 혁신행동에 정(+)의 영향을 끼치는 것도 확인되었다. 그리고 긍정심리자본과 혁신행동 간 직무만족의 매개 효과를 검증한 결과 긍정심리자본 하위요인 모두 직무만족을 매개로 하여 혁신행동에 정(+)의 영향을 미친 것으로 나타났으며, 직무만족과 혁신행동 간의 관계에서 지식공유의 조절효과를 검증한 결과에서도 지식공유의 조절효과가 있음이 밝혀졌다. 이러한 연구결과는 긍정심리자본을 가지고 있는 구성원이 직무만족도가 높으며, 그 과정에서 혁신행동을 발현할 수 있고, 지식공유가 높은 집단이 낮은 집단보다 상대적으로 직무만족이 혁신행동에 미치는 영향력이 크다고 볼 수 있으므로, 혁신행동으로 이어지기 위해서는 직무만족과 지식공유가 이루어져야 함을 의미한다.
Abstract
The purpose of this study is to examine the effects of positive psychological capital and job satisfaction on innovative behavior, the mediating effect of job satisfaction between positive psychological capital and innovative behavior, and the moderating effect of knowledge sharing on the relationship between job satisfaction and innovative behavior. The empirical analysis of educational franchisees showed that the positive psychological capital of members had a direct effect on innovative behavior, and that self-efficacy, hope, resilience, and optimism, which are sub-factors of positive psychological capital, all had a positive effect on innovative behavior. In addition, it was confirmed that the members with high positive psychological capital were satisfied with their work and job, and job satisfaction positively influenced the innovative behavior. As a result of verifying the mediating effect of job satisfaction between positive psychological capital and innovative behavior, it was found that all sub-factors of positive psychological capital had a significant influence on innovative behavior through job satisfaction. As a result of verifying the moderating effect of knowledge sharing, it was found that there is between job satisfaction and innovative behavior was moderating effect of knowledge sharing. These findings suggest that employees with positive psychological capital have high job satisfaction and can exhibit innovative behavior in the process. Therefore, job satisfaction and knowledge sharing must be achieved in order to lead to innovative behavior.
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