조직지원인식이 직원 창의성에 미치는 영향 : 일 몰입의 매개효과와 내재적 동기부여의 조절효과
The Effects of Perceived Organizational Support on Employee Creativity : The Mediating Role of Work Engagement and the Moderated Meditating Role of Intrinsic Motivation
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참고문헌
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초록
본 연구는 조직지원인식이 일 몰입과 직원 창의성의 관계에서 내재적 동기부여의 조절된 매개효과를 검증함으로써, 급격하게 변화하는 경영환경 속에서 조직지원인식과 내재적 동기부여가 조직구성원의 창의성에 영향을 주는 중요한 요소임을 확인하는 데 목적을 두고 있다. 실증분석을 위해 중소제조업, 서비스업, 금융업, 정보통신업에 재직 중인 구성원 423명을 대상으로 자료를 수집했으며, 선행연구에 기초하여 설계된 연구모형에 적용하여 구조방정식 기법으로 분석하였다. 연구 결과는 다음과 같다. 첫째, 조직지원인식은 직원 창의성에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 조직지원인식은 일 몰입에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 일 몰입은 직원 창의성의 관계에서 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 조직지원인식과 직원 창의성 간의 관계에 일 몰입이 매개한다는 것으로 나타났다. 다섯째, 조직지원인식과 일 몰입 및 직원 창의성의 관계에서 내재적 동기부여가 높을수록 커진다고 확인하였으며, 여섯째, 조직지원인식이 일 몰입을 통해 직원 창의성에 미치는 간접적인 영향은 내재적 동기부여에 의해 매개되는 것으로 나타났다. 그 효과는 내재적 동기부여가 높은 구성원일수록 더 강하게 나타났다. 본 연구는 구성원들이 조직에서 제공하는 지원을 인식하고 내재적 동기를 부여받을 때 구성원의 창의성과 참여도에 긍정적인 영향을 미치는 것으로 나타났다. 본질적으로 조직이 구성원에 대한 지원을 적극적으로 지지하고 촉진하는 것이 중요하며, 이러한 지원은 개인의 창의성을 향상시켜 조직 전체의 성장과 발전을 도모하는 것으로 나타났으며, 구성원에 대한 조직 차원의 지원과 강화가 중요함을 시사해 주고 있다.
Abstract
This study aims to confirm the significance of perceived organizational support and intrinsic motivation as crucial factors influencing the creativity of organizational members in a rapidly changing business environment. This is achieved by verifying the moderated mediating effects of intrinsic motivation on the relationship between perceived organizational support, work engagement, and employee creativity. The study employed a structural equation model to analyze hypotheses based on previous research, targeting 423 employees in small and medium-sized manufacturing, service, finance, and information communication industries. The specific findings of the study are as follows: First, perceived organizational support positively influences employee creativity. Second, perceived organizational support positively influences work engagement. Third, work engagement positively influences the relationship between perceived organizational support and employee creativity. Fourth, work engagement mediates the relationship between perceived organizational support and employee creativity. Fifth, intrinsic motivation enhances the relationship between perceived organizational support, work engagement, and employee creativity. Sixth, the indirect impact of perceived organizational support on employee creativity through work engagement is mediated by intrinsic motivation, and this effect is stronger for individuals with higher levels of intrinsic motivation. This study found that when employees recognize the support provided by their organization and are intrinsically motivated, their creativity and engagement are positively affected. In essence, it is important for organizations to actively support and promote support for their members. This support has been shown to enhance individual creativity, contributing to the growth and development of the entire organization. This highlights the significance of organizational-level support and reinforcement for members, and the significance of creating an environment that promotes creativity and engagement.
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