뉴스 사이트별 다크패턴(Dark Patterns) 광고 실태조사 및 분석
Investigation and Analysis of Dark Patterns in Advertisements of News Websites
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초록
다크패턴은 온라인상에서 서비스 제공자가 은밀한 속임수를 통해 필요 정보를 숨겨 사용자가 원하는 행동을 못하게 하거나, 의도하지 않은 행동을 유도하는 사용자 경험 디자인이다. 본 연구에서는 세계 상위 200개 뉴스 웹사이트를 대상으로 배너, 기사형, 팝업, 영상 광고와 같은 다크패턴의 사용 양상과 사용자에게 미치는 영향을 분석했다. 연구 결과, 배너 광고와 사용자 이탈률 및 순방문자 수 사이에는 유의미한 관련성이 없다는 결과가 나왔다. 지역별 분석 결과, 최초 화면 이동배너와 헤드라인 뉴스 화면 이동배너는 남아메리카에서, 헤드라인 뉴스 화면 고정배너는 아시아에서 가장 많이 관측되었다. 나머지 모든 분류는 유럽에서 가장 많이 관측되어 유럽 웹사이트가 가장 많은 수와 많은 종류의 다크패턴을 가지고 있다.
Abstract
Dark patterns refer to intentionally deceptive design techniques used by online service providers to hide necessary information, preventing users from taking desired actions or luring them into unintended behaviors. In this study, we analyzed the prevalence of dark patterns such as banners, advertorials, pop-ups, and video ads, and their impact on users across the top 200 news websites worldwide. The research revealed that there is a minimal correlation between banner ads and user bounce rates or unique visitors. Consequently, the main screen moving banner and headline news screen moving banner were most frequently observed in South America, while the headline news screen fixed banner was most commonly observed in Asia. All other categories were predominantly observed in Europe, making European websites the most diverse and abundant in various dark patterns.
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