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호텔과 종사원 간의 관계유대가 개인-직업 적합성과 혁신행동에 미치는 영향: 개인-직업 적합성의 매개효과

The Effect of Relationship Bonds on Hotel Employee’s Perception of Person-Job Fit and Innovative Behavior : The Mediating Effect of Person-Job Fit

유양호|최현정
관광경영학회 (Tourism Management Research Organization)|2020.07|관광경영연구 (Journal of Tourism Management Research)|제24권 제4호|pp. 759-781

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초록

The purpose of this study aimed to explore 1) the relationships between relationship bonds and hotel employee’s perception of person-job fit 2) the relationship between relationship bonds and innovative behavior 3) the relationship between hotel employee’s perception of person-job fit and innovative behavior 4) mediating effect of hotel employee’s perception of person-job fit. To achieve these purposes, questionnaire was developed based on previous study and data were collected by hotel employees. In total, 340 questionnaires were distributed and 304 valid and complete questionnaires were collected for empirical data analysis. SPSS frequency analysis was used to understand demographic properties and factorial analysis and reliability analysis was used to verify reliability of the variables. Also, regression analysis was used to verify the hypothesis. The results of the study are as follows; First, the results of this study shows that relationship bonds has a positive effect on the hotel employee’s perception of person-job fit and innovative behavior. Second, hotel employee’s perception of person-job has a positive effect on the innovative behavior. Third, it has been found that the hotel employee’s perception of person-job mediating effects between relationship bonds and innovative behavior.

Abstract

The purpose of this study aimed to explore 1) the relationships between relationship bonds and hotel employee’s perception of person-job fit 2) the relationship between relationship bonds and innovative behavior 3) the relationship between hotel employee’s perception of person-job fit and innovative behavior 4) mediating effect of hotel employee’s perception of person-job fit. To achieve these purposes, questionnaire was developed based on previous study and data were collected by hotel employees. In total, 340 questionnaires were distributed and 304 valid and complete questionnaires were collected for empirical data analysis. SPSS frequency analysis was used to understand demographic properties and factorial analysis and reliability analysis was used to verify reliability of the variables. Also, regression analysis was used to verify the hypothesis. The results of the study are as follows; First, the results of this study shows that relationship bonds has a positive effect on the hotel employee’s perception of person-job fit and innovative behavior. Second, hotel employee’s perception of person-job has a positive effect on the innovative behavior. Third, it has been found that the hotel employee’s perception of person-job mediating effects between relationship bonds and innovative behavior.

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