캐릭터애착에 관한 탐색: 자아정의 가치를 중심으로
An Exploratory Study for the Character Attachment: Focusing on Self-definition Value
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캐릭터산업은 급속히 성장하고 있는 산업이다. 따라서 캐릭터를 소비하는 소비자들의 심리를 이해하는 것은 매우 중요한 과제이다. 본 연구는 최근 소비자행동에서 많은 관심을 받고 있는 애착을 통해 캐릭터 소비심리를 살펴보고 있다. 구체적으로 본 연구의 목적은 애착캐릭터를 통해 소비자들이 얻는 가치의 차원들을 밝히고, 이들 가치가 애착에 미치는 영향력을 살펴봄으로써 왜 소비자들이 캐릭터에 애착하는지를 탐색해보는 것이다. 연구 1에서는 애착캐릭터의 가치유형들을 파악하기 위해 캐릭터 소비여성 7명을 대상으로 심층면접조사를 실시하였다. 연구결과 소비자들은 애착캐릭터를 통해 자아표현(실제의 나, 이상향으로서의 나), 자아추억, 그리고 자아긍지(희소성, 수집을 통한 자부심)라는 자아정의와 관련된 가치들을 얻고 있었다. 연구 2에서는 서베이를 통해 연구 1에서 확인된 애착캐릭터의 자아정의 가치들이 실증적으로 구분되며, 캐릭터애착에 어떠한 영향을 미치는지를 살펴보았다. 연구결과 애착캐릭터에 대한 자아정의 가치들은 정성조사와 같은 세 차원으로 구분되었으며, 자아추억, 자아긍지, 자아표현 모두 캐릭터애착에 긍정적인 영향을 미치는 것으로 나타났다. 또한 이러한 영향력은 캐릭터유형(대중문화 캐릭터 대 상업전용 캐릭터)과 소비자들의 성별에 따라 다르게 나타났다. 이러한 연구결과들과 함께 이론적․실무적 시사점들이 논의되고 있다.
Abstract
The character industry is showing a speedy growing. Therefore enhancing the understanding of the consumers who use character is important. This study examines consumer sentiment of character in the view of attachment the concept of which has attained widely attention in the field of consumer behavior. The specific purpose of this study is to clarify the dimensions of value which consumers get through character attachment, and to investigate the influence of the types of value on the attachment, so that we can explore the reasons why consumers become attached to character. In study 1, We did in-depth interview of 7 character users of women to find out the value types of the attached character. The result identified three types of self-definition value: self-expression(actual and ideal self-expression), self-memory, and self-pride(pride of scarcity and collection). Study 2 confirmed three types of self-definition value and investigated the influence of the self-definition values on the character attachment. As a result, all types of self-definition value were found to have a positive effect on the character attachment. We also found differential effects according to a character type and consumers' gender. Theoretical and practical implications of the results were discussed.
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