Requests in Student-to-Professor Emails of Korean EFL Students
2
조회
0
다운로드
7
인용
0
참고문헌
키워드
초록
The present study investigates how Korean university students formulate their requests in English emails toward their non-Korean professors. The data is comprised of 150 requestive emails sent to six foreign professors teaching freshmen English courses at a Korean university. First, the email data was classified into five different request types: requests for test results, requests for class-related information, requests for feedback, requests for grade change/revision, and requests for meeting. Then, the data is analyzed with a focus on request strategies and internal modifiers that the students employed in forming their requests. The findings reveal that the students largely resorted to direct strategies and inadequately mitigated their requests lexically and syntactically. In addition, the students’ use of strategies and mitigating devices did not significantly differ across the request types. The findings suggest that the students generally lacked linguistic flexibility and politeness strategies to write status-congruent requestive emails. Pedagogical implications are discussed regarding the findings.
Abstract
The present study investigates how Korean university students formulate their requests in English emails toward their non-Korean professors. The data is comprised of 150 requestive emails sent to six foreign professors teaching freshmen English courses at a Korean university. First, the email data was classified into five different request types: requests for test results, requests for class-related information, requests for feedback, requests for grade change/revision, and requests for meeting. Then, the data is analyzed with a focus on request strategies and internal modifiers that the students employed in forming their requests. The findings reveal that the students largely resorted to direct strategies and inadequately mitigated their requests lexically and syntactically. In addition, the students’ use of strategies and mitigating devices did not significantly differ across the request types. The findings suggest that the students generally lacked linguistic flexibility and politeness strategies to write status-congruent requestive emails. Pedagogical implications are discussed regarding the findings.
참고문헌 (19)
- Biesenbach-Lucas, S., "Making requests in e-mail: Do cyber-consultations entail directness? Toward conventions in a new medium, In Pragmatics and language learning, vol. 11", pp.81~107 (2006), University of Hawaii Press
- Biesenbach-Lucas, S, "Students writing emails to faculty: An examination of e-politeness among native and non-native speakers of English", Language Learning & Technology, 11(2), pp.59~81 (2007)
- Bloch, J, "Student", teacher interaction via e-mail: The social context of Internet discourse, 2002, pp.11(2), 117~134
- Blum-Kulka, S., "Playing it safe: The role of conventionality in indirectness, In Cross-cultural pragmatic: Requests and apologies", pp.37~70 (1989), Ablex
- Blum-Kulka, S., "Cross-cultural and situational variation in requesting behavior, In Cross-cultural pragmatic: Requests and apologies", pp.123~154 (1989), Ablex
- Blum-Kulka, S., "The CCSARP coding manual, In -cultural pragmatic: Requests and apologies", pp.273~294 (1989), Ablex
- Brown, P., "Politeness: Some universals in language usage" (1987), Cambridge University Press
- Chang, Y-Y., "Requests on e-mail: A cross-cultural comparison", RELC Journal, 29(2), pp.121~151 (1998)
- Chen, C-F. E, "The development of e-mail literacy: From writing to peers to writing to authority figures", Language Learning & Technology, 10(2), pp.35~55 (2006)
- Economidou-Kogetsidis, M, "Internal and external mitigation in interlanguage request production: The case of Greek learners of English", Journal of Politeness Research, 4, pp.111~138 (2008)
- Economidou-Kogetsidis, M., "“Please answer me as soon as possible”: Pragmatic failure in non-native speakers’ e-mail requests to faculty", Journal of Pragmatics, 43, pp.3193~3215 (2011)
- Hartford, B. S., "“At your earliest convenience”: A study of written student requests to faculty, In Pragmatics and language learning (v. 7)", pp.55~69 (1996), Division of English as an International Language, University of Illinois
- Hendriks, B, "An experimental study of native speaker perceptions of non-native request modification in e-mails in English", Intercultural Pragmatics, 7(2), pp.221~255 (2010)
- Kim, K-H., "An analysis of request speech act in the emails by Korean university students", 석사, pp.2013
- Roever, C, "Testing of second language pragmatics: Past and future", Language Testing, 28(4), pp.463~481 (2011)
- 심영숙, "Student-to-Faculty Emails: Comparison between Korean EFL Students and Native English Speakers", 응용언어학, 29(3), pp.223~249 (2013), 한국응용언어학회
- Suh, Jae-Suk, "A Study of Comparing Speech Act Data from Two Differing Data-gathering Instruments", 영어어문교육, 13(3), pp.77~97 (2007), 한국영어어문교육학회
- Yang, E-M, "The use of downgraders by Korean English speakers and American English native speakers in requestive e-mail", English Language & Literature Teaching, 7(1), pp.51~66 (2001)
- Zhu, W, "Polite requestive strategies in emails: An investigation of pragmatic competence of Chinese EFL learners", RELC Journal, 43(2), pp.217~238 (2012)