비대면 수업 운영에 대한 교수자의 만족도 조사 연구: S대학교 사례를 중심으로

Abstract

Instructor competency in remote classes is a very important factor in the quality of remote classes in that it is closely linked to the operation of teaching-learning courses and has an important influence on teaching models, content development, and learning management. This study is to explore ways to improve the quality of university remote classes, and specifically, to analyze the differences between instructors' opinions on the operation of non-face-to-face classes at ‘S’ University in 2020 and instructors in humanities and social sciences and natural engineering. To this end, it was conducted for 289 instructors who operated non-face-to-face classes in the first semester of 2020 and 345 instructors who operated non-face-to-face classes in the second semester. The research tool consists of a total of 28 questions with 7 upper elements and 18 lower elements, including overall satisfaction, class preparation, and learning content, which are factors of satisfaction with non-face-to-face classes extracted through previous studies. First, the results of the study showed that the average was high in the order of instructor enthusiasm and information provision among 18 factors, and the average was low in the order of overall satisfaction with non-face-to-face classes and technical problem items. Second, as a result of analyzing the difference in satisfaction between the two categories, it was found that the humanities and society were higher with significant differences than the natural engineering community in learning participation, interaction participation, and class fidelity.