시각장애인 활동보조인의 복지제도 변경 전ㆍ후직무만족도 분석

Abstract

This study has the purpose to provide visually impaired persons with high quality services of activity assistance by identifying the job satisfaction of visually impaired activity helper, and enhance and cultivate the expertise of service providing work force by improving their work conditions. As for study subjects, 160 persons were selected as subjects from among the individuals who are affiliated with activity assistance service providing organizations in Daegu Gyeongbuk region and servicing as activity helper for visually impaired before and after the change of activity assistance service system through telephone interviews with the staffs in charge of human resources in the relevant organizations. Also, questionnaire survey was conducted on the subjects with the use of questionnaire sheet specifically designed for them, and after the questionnaire sheets of totally 126 copies(79%) were collected, the collected data were statistically processed with the use of SPSS 19.0 software. In summary, the following conclusions were reached:First, as for the degrees of job satisfaction of the activity helpers for visually disabled by gender, male group was found higher than female group in average after change of welfare system, and depending on age, job satisfaction differed before and after change of welfare system. As for marital status, job satisfaction was found higher in unmarried group before and after change of welfare system, and the factor of education background did not affect job satisfaction. Depending on affiliated organizations, job satisfaction differed before and after modification, and as for income level, groups with income level below minimum were found high in job satisfaction before and after change of welfare system. Regarding work period, visually impaired activity helpers who worked for less than 2 years were higher than those who worked for 2 years or longer in job satisfaction after change of welfare system. Second, as for the factors that affect the job satisfaction of visually impaired activity helpers among work characteristics(work importance degree), organization characteristics (compensation, employee capability development opportunity and leadership)and personal characteristics(sense of self efficacy), leadership was found the highest. Third, as for the difference between the job satisfactions of visually impaired activity helpers before and after change of welfare system, job satisfaction after the change was found higher.