IPA Analysis Study on Core Competencies of Airline Cabin Crew as Perceived by College Students Majoring in Aviation Service
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In the era of the Fourth Industrial Revolution, the economic and industrial landscape is rapidly changing, and the aviation industry is also undergoing swift transformations. The aviation industry relies heavily on human resources, requiring specialized and skilled individuals. Consequently, students majoring in Aviation Services must enhance the core com petencies of in-flight cabin crew to grow into the talents needed by airlines. Accordingly, this study aims to understand the importance of competencies perceived by Aviation Services students and the level of execution learned in the curriculum, focusing on the competencies of in-flight cabin crew. Based on the research results, the goal is to develop an educational program to strengthen the competencies that Aviation Services students need as in-flight cabin crew members. The research also aims to use the findings as foundational data for the develop ment and implementation of an educational curriculum. The study tar geted 197 students majoring in Aviation Tourism at H University in Chungnam Province, and statistical analysis was conducted using SPSS 25.0. As a result of IPA on the importance and implementation level of each sub-factor of the core competencies of airline cabin crew, the keep up the good work area was found to be interpersonal relationships and Self-Directedness, and the possible overkill area did not appear. In addition, the low priority areas were concluded to be professional knowledge, international Sensibility, and problem solving, and the con centrate Improvement area was concluded to be Occupational Attitude.
Abstract
In the era of the Fourth Industrial Revolution, the economic and industrial landscape is rapidly changing, and the aviation industry is also undergoing swift transformations. The aviation industry relies heavily on human resources, requiring specialized and skilled individuals. Consequently, students majoring in Aviation Services must enhance the core com petencies of in-flight cabin crew to grow into the talents needed by airlines. Accordingly, this study aims to understand the importance of competencies perceived by Aviation Services students and the level of execution learned in the curriculum, focusing on the competencies of in-flight cabin crew. Based on the research results, the goal is to develop an educational program to strengthen the competencies that Aviation Services students need as in-flight cabin crew members. The research also aims to use the findings as foundational data for the develop ment and implementation of an educational curriculum. The study tar geted 197 students majoring in Aviation Tourism at H University in Chungnam Province, and statistical analysis was conducted using SPSS 25.0. As a result of IPA on the importance and implementation level of each sub-factor of the core competencies of airline cabin crew, the keep up the good work area was found to be interpersonal relationships and Self-Directedness, and the possible overkill area did not appear. In addition, the low priority areas were concluded to be professional knowledge, international Sensibility, and problem solving, and the con centrate Improvement area was concluded to be Occupational Attitude.
참고문헌 (19)
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