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Development and Application of Facilitating-chatbot based on Six Thinking Hats*

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This study aimed to create and implement a Facilitating-chatbot to enhance synchronous online discussions using the Six Thinking Hats method. Slack, a popular collaboration tool, served as the messenger platform. Leveraging Slack’s plug-ins, the researchers developed a chatbot utilizing the RTMClient (Real-Time Messaging) API, specifi cally version 2.9.3 of the Python slackclient module. The system database utilized Excel, managed through the Python openpyxl module version 3.0.7, with each chat group allocated its own Excel sheet. The usability of the Facilitating-chatbot was evaluated with 58 college students, yielding an average score of 4.52. Qualitative analysis of user experiences revealed that features such as guided learning using Six Thinking Hats, task tracking, and participation monitoring facili tated effective discussions and enhanced user engagement. Future im provements include enhancing command input and providing in telligent feedback to users.

Abstract

This study aimed to create and implement a Facilitating-chatbot to enhance synchronous online discussions using the Six Thinking Hats method. Slack, a popular collaboration tool, served as the messenger platform. Leveraging Slack’s plug-ins, the researchers developed a chatbot utilizing the RTMClient (Real-Time Messaging) API, specifi cally version 2.9.3 of the Python slackclient module. The system database utilized Excel, managed through the Python openpyxl module version 3.0.7, with each chat group allocated its own Excel sheet. The usability of the Facilitating-chatbot was evaluated with 58 college students, yielding an average score of 4.52. Qualitative analysis of user experiences revealed that features such as guided learning using Six Thinking Hats, task tracking, and participation monitoring facili tated effective discussions and enhanced user engagement. Future im provements include enhancing command input and providing in telligent feedback to users.

참고문헌 (11)

  1. De Bono, E., "Six Thinking Hats: The multi-million bestselling guide to running better meetings and making faster decisions" (2017), Penguin uk
  2. Gambino, A., "Building a stronger CASA : Extending the computers are social actors paradigm", Human-Machine Communication, 1, pp.71~85 (2020)
  3. Johnson, G. M., "Synchronous and asynchronous text-based CMC in educational contexts : A review of recent research", TechTrends, 50(4), pp.46~53 (2006)
  4. Karami, S., "Transformational Creativity: Learning for a Better Future", pp.197~210 (2024), Springer International Publishing
  5. Phillips, J. M., "Strategies for active learning in online continuing education", The Journal of Continuing Education in Nursing, 36(2), pp.77~83 (2005)
  6. Schellens, T., "The effects of two computer-supported collaborative learning(CSCL)scripts on university students’ critical thinking", Psicologia Escolar e Educacional, 11, pp.83~92 (2007)
  7. Schwier, R., "The interplay of content and community in synchronous and asynchronous communication: Virtual communication in a graduate seminar", Canadian Journal of Learning and Technology, 2002, pp.28(2), ~
  8. Singh, R., "Project management in the library workplace", pp.279~294 (2018), Emerald Publishing Limited
  9. Tamura, Y., "CSCL environment for “six thinking hats” discussion", Knowledge-Based Intelligent Information and Engineering Systems: 11th International Conference, KES 2007, XVII Italian Workshop on Neural Networks, pp.583~589 (2007), Springer Berlin Heidelberg
  10. Wediyantoro, P. L., "Synchronous discussion in online learning:Investigating students’ critical thinking", EnJourMe (English Journal of Merdeka): Culture, Language, and Teaching of English, 5(2), pp.196~203 (2020)
  11. Zollinger, S. W., "Effective Design Critique Strategies Across Disciplines University of Minnesota Libraries" (2021)

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