구조화된 상호작용과 의사소통을 촉진하기 위한 육색사고모자 온라인 실시간 토론 도구 개발
Development of Six Thinking Hats Online Synchronous Discussion Tool to Facilitate Structured Interaction and Communication
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초록
본 연구는 상호작용을 구조화하고 의사소통을 촉진하기 위한 토론 전략의 하나로 육색사고모자 기법을 적용한 온라인 실시간 토론 도구를 개발하고 수업에 적용하여 그 타당성을 확인하고 개선방안을 도출하는 것을 목적으로 한다. 육색사고모자 온라인 실시간 토론 도구를 개발하기 위하여 온라인 실시간 토론과 육색사고모자 기법에 대한 선행연구를 고찰하고 3C 모델의 의사소통, 조율, 협력의 개념에 따라 설계 전략을 수립하였다. 설계 전략에 의거하여 개발된 온라인 실시간 토론 도구는 베타테스트를 거쳐 A 대학교 컴퓨터응용과학부 ‘컴퓨터기초’ 교과목에서 팀 과제를 수행하는데 5주간 4회의 토론에 적용하였다. 학생 대상의 자유기술형 설문, 학생들의 성찰일기, 연구자들의 현장노트를 통해 수집된 질적 데이터를 분석한 결과, 본 연구에서 개발된 육색사고모자 온라인 실시간 토론 도구가 의사소통, 조율, 협력의 측면에서 학생들의 토론을 효율적으로 지원할 수 있음을 확인할 수 있었다. 그러나 문자 기반 의사소통의 한계를 극복하고 육색사고모자 온라인 실시간 토론 도구를 구조화된 상호작용과 의사소통을 촉진하기 위한 도구로 활용하기 위해서는 개선이 필요한 것으로 나타났다.
Abstract
The purpose of this study is to develop online synchronous discussion tool based on De Bono's six thinking hats and to investigate availability and improvements of the tool. Analysis of previous studies about synchronous online discussion and six thinking hats and development of design strategies from 3C model, communication, coordination, cooperation, were done. Six thinking hats online synchronous discussion tool was developed and applied four times for 5 weeks in the fundamentals of computer sciencecourse of college students majored in computer science. Qualitative data from open-ended survey and reflection paper of students, and field note of participant researchers were analyzed. As a result, six thinking hats online synchronous discussion tool facilitated student's interaction and communication in the aspect of communication, coordination, and cooperation of 3C model. However, some improvements are needed to overcome the limits of text-based online communication and to use six thinking hats online synchronous discussion tool as a tool to promote structured interaction and communication.
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