본문 바로가기
KERD
논문KCI 등재

성격에 따른 일중독이 직무만족에 미치는 영향: 성실성의 조절효과를 중심으로

The Impact of Workaholism on Job Satisfaction Depending on Personality: Focusing on the Moderating Role of Conscientiousness

조은애|박지성|옥지호
경영경제연구소 (management & economic research institute)|2023.12|아태비즈니스연구 ((APJB) Asia Pacific Journal of Business)|제14권 제4호|pp. 217-231|DOI https://doi.org/10.32599/apjb.14.4.202312.217

0

조회

0

다운로드

0

인용

0

참고문헌

키워드

Job SatisfactionPersonalityWorkaholismKorea Labor Panel Survey

초록

Purpose - The purpose of this study is to determine the impact of workaholism according to personality on the job satisfaction of organizational members. Design/methodology/approach - Workaholism was defined as excessive working and compulsive work, suggesting a negative impact on job satisfaction, while predicting that conscientiousness would alleviate this effect and presented as a hypothesis. The unbalanced panel data constructed based on 19,283 samples of 6,863 people from the Korea Labor Institute's Korea Labor Panel Survey was used. Findings - Both excessive working and compulsive working were found to have a direct negative effect on job satisfaction. Additionally, as a result of verifying the interaction effect of conscientiousness, it was found that the negative impact of excessive work on job satisfaction was moderated and alleviated by conscientiousness. In other words, for employees with high conscientiousness, the negative impact of excessive work on job satisfaction is alleviated and the negative impact of overworking is offset, whereas for employees with low conscientiousness, the negative impact of overworking on job satisfaction is strengthened. Research implications or Originality - This study shows that the impact of workaholism on job satisfaction varies depending on personality. While existing research has treated personality only as a determinant of workaholism, this study contributes to previous research in that it expands the role of personality. In addition, in practical terms, it is suggested that differential treatment based on individual values or personality is necessary.

Abstract

Purpose - The purpose of this study is to determine the impact of workaholism according to personality on the job satisfaction of organizational members. Design/methodology/approach - Workaholism was defined as excessive working and compulsive work, suggesting a negative impact on job satisfaction, while predicting that conscientiousness would alleviate this effect and presented as a hypothesis. The unbalanced panel data constructed based on 19,283 samples of 6,863 people from the Korea Labor Institute's Korea Labor Panel Survey was used. Findings - Both excessive working and compulsive working were found to have a direct negative effect on job satisfaction. Additionally, as a result of verifying the interaction effect of conscientiousness, it was found that the negative impact of excessive work on job satisfaction was moderated and alleviated by conscientiousness. In other words, for employees with high conscientiousness, the negative impact of excessive work on job satisfaction is alleviated and the negative impact of overworking is offset, whereas for employees with low conscientiousness, the negative impact of overworking on job satisfaction is strengthened. Research implications or Originality - This study shows that the impact of workaholism on job satisfaction varies depending on personality. While existing research has treated personality only as a determinant of workaholism, this study contributes to previous research in that it expands the role of personality. In addition, in practical terms, it is suggested that differential treatment based on individual values or personality is necessary.

참고문헌 (54)

  1. 강수돌, "일중독 측정도구의 신뢰도와 타당도: 익명의 일중독자 모임 사례", 산업노동연구, 12(2), pp.265~287 (2006), 한국산업노동학회
  2. 곽주현, "한국 직장인의 일중독 유형에 따른 자존감과 심리적 소진의 차이", 상담학연구, 16(3), pp.139~154 (2015), 한국상담학회[DOI]
  3. 김지은, "일중독이 직무만족과 이직의도에 미치는 영향: 사적 관계손상의 매개 효과", 인사조직연구, 26(4), pp.59~92 (2018), 한국인사조직학회[DOI]
  4. "이런 신입사원 원해요, 대기업-책임감 있는 사람, 중소기업-성실한 사람" (2013)[URL]
  5. "K-직장인 절반이 중독된 ‘이것’?...”나는 일중독“ 48.5%" (2023)[URL]
  6. 박원우, "동일방법편의(Common Method Bias)의 원인과 해결방안", 인사조직연구, 15(1), pp.89~133 (2007), 한국인사조직학회
  7. 서철현, "관광호텔종사원들이 지각하는 고용불안정성과 일중독, 직무태도의 구조적 관계", 호텔경영학연구, 21(2), pp.1~18 (2012), 한국호텔외식관광경영학회[DOI]
  8. 엄세원, "한국 근로자의 일중독: 일중독 척도 타당화 및 고용불안정성과 가족관계만족도와의 관계", 가정과삶의질연구, 36(1), pp.1~23 (2018), 가정과삶의질학회[DOI]
  9. 윤자영, "일중독 측정과 실태", 산업노동연구, 24(1), pp.229~260 (2018), 한국산업노동학회
  10. 이동명, "직업몰입과 건강의 관계에서 일중독의 매개 효과", 조직과 인사관리연구, 35(2), pp.25~53 (2011), 한국인사관리학회
  11. 이인석, "일중독이 구성원의 태도에 미치는 영향에 관한 연구", 대한경영학회지, 21(6), pp.2605~2626 (2008), 대한경영학회
  12. 정인호, "일중독성향의 선행변수와 결과변수에 대한 연구: 자기효능감, 완벽주의 그리고 조직몰입 및 직무소진과 일중독성향의 상관성", 경영교육연구, 28(4), pp.363~384 (2013), 한국경영교육학회
  13. 차운아, "행동중독 준거 기반 한국형 일중독 척도(Korean Work Addiction Scale: K-WAS)의 개발과 타당화 연구", 인사조직연구, 31(1), pp.55~102 (2023), 한국인사조직학회[DOI]
  14. "우수 中企 지원하려면 ‘성실성’을 뽐내라" (2013)[URL]
  15. 한광현, "일중독이 개인과 조직에 미치는 영향", 조직과 인사관리연구, 30(1), pp.115~142 (2006), 한국인사관리학회
  16. 한광현, "조직이 처한 사회문화적 맥락, 조직의 상황적 특성,그리고 개인적 성향과 일중독 유형의 상관성", 대한경영학회지, 24(5), pp.2519~2547 (2011), 대한경영학회
  17. Andreassen, C. S., "The Relationship between ‘Workaholism’, Basic Needs Satisfaction at Work and Personality", European Journal of Personality: Published for the European Association of Personality Psychology, 24(1), pp.3~17 (2010)
  18. Andreassen, C. S., "Development of a Work Addiction Scale", Scandinavian Journal of psychology, 53(3), pp.265~272 (2012)
  19. Aziz, S., "A Cluster Analysis Investigation of Workaholism as a Syndrome", Journal of Occupational Health Psychology, 11(1), pp.52~62 (2006)
  20. Aziz, S., "The Workaholism Analysis Questionnaire : Emphasizing Work-Life Imbalance and Addiction in the Measurement of Workaholism", Journal of Behavioral and Applied Management, 14(2), pp.71~86 (2013)
  21. Brayfield, A. H., "An Index of Job Satisfaction", Journal of Applied Psychology, 35(5), pp.307~311 (1951)
  22. Buelens, M., "Enriching the Spence and Robbins' Typology of Workaholism : Demographic, Motivational and Organizational Correlates", Journal of Organizational Change Management, 17(5), pp.440~458 (2004)
  23. Burke, R. J., "Personality Correlates of Workaholism", Personality and Individual Differences, 40(6), pp.1223~1233 (2006)
  24. Clark, M. A., "Beyond the Big Five : How Narcissism, Perfectionism, and Dispositional Affect Relate to Workaholism", Personality and Individual Differences, 48(7), pp.786~791 (2010)
  25. Clark, M. A., "All Work and No Play? A Meta-Analytic Examination of the Correlates and Outcomes of Workaholism", Journal of Management, 42(7), pp.1836~1873 (2016)
  26. Clark, M. A., "The Multidimensional Workaholism Scale : Linking the Conceptualization and Measurement of Workaholism", Journal of Applied Psychology, 105(11), pp.1281~1307 (2020)
  27. Colquitt, J. A., "Conscientiousness, Goal Orientation, and Motivation to Learn During the Learning Process : A Longitudinal Study", Journal of Applied Psychology, 83(4), pp.654~665 (1998)
  28. Costa, P. T., "Revised NEO Personality Inventory (NEO PI-R) and NEO Five-Factor Inventory (NEO-FFI) Professional Manual" (1992), Psychological Assessment Resources
  29. Dudley, N. M., "A Meta-Analytic Investigation of Conscientiousness in the Prediction of Job Performance : Examining the Intercorrelations and the Incremental Validity of Narrow Traits", Journal of Applied Psychology, 91(1), pp.40~57 (2006)
  30. George, J. M., "When Openness to Experience and Conscientiousness are Related to Creative Behavior : An Interactional Approach", Journal of Applied Psychology, 86(3), pp.513~524 (2001)
  31. Goldberg, L. R., "The Development of Markers for the Big-Five Factor Structure", Psychological Assessment, 4, pp.26~42 (1992)
  32. Griffiths, M. D., "A ‘Components’ Model of Addiction within a Biopsychosocial Framework", Journal of Substance Use, 10(4), pp.191~197 (2005)
  33. Griffiths, M. D., "Ten Myths about Work Addiction", Journal of Behavioral Addictions, 7(4), pp.845~857 (2018)
  34. Judge, T. A., "Five-Factor Model of Personality and Job Satisfaction : A Meta-Analysis", Journal of Applied Psychology, 87(3), pp.530~541 (2002)
  35. Judge, T. A., "Relationship of Personality to Performance Motivation : a Meta-Analytic Review", Journal of Applied Psychology, 87(4), pp.797~807 (2002)
  36. Judge, T. A., "The Person–Situation Debate Revisited : Effect of Situation Strength and Trait Activation on the Validity of the Big Five Personality Traits in Predicting Job Performance", Academy of Management Journal, 58(4), pp.1149~1179 (2015)
  37. Kanai, A., "Workaholism among Employees in Japanese Corporations : An Examination Based on the Japanese Version of the Workaholism Scales", Japanese Psychological Research, 38(4), pp.192~203 (1996)
  38. Konovsky, M. A., "Dispositional and Contextual Determinants of Organizational Citizenship Behavior", Journal of Organizational Behavior, 17, pp.253~266 (1996)
  39. Kun, B., "Work Addiction and Personality : A Meta-Analytic Study", Journal of Behavioral Addictions, 9(4), pp.945~966 (2021)
  40. Machlowitz, M., "Workaholics Living with Them Working with Them" (1980), Addison-Wesley
  41. Mount, M. K., "Five-Factor Model of Personality and Performance in Jobs Involving Interpersonal Interactions", Human Performance, 11, pp.145~165 (1998)
  42. Mount, M. K., "Relationship of Personality Traits and Counterproductive Work Behaviors: The Mediating Effects of Job Satisfaction", Personnel Psychology, 59, pp.591~622 (2006)
  43. Mudrack, P. E., "The Assessment of Workaholism as Behavioral Tendencies : Scale Development and Preliminary Empirical Testing", International Journal of Stress Management, 8, pp.93~111 (2001)
  44. Ng, T. W., "Dimensions, Antecedents, and Consequences of Workaholism : A Conceptual Integration and Extension", Journal of Organizational Behavior : The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(1), pp.111~136 (2007)
  45. Oates, W., "Confessions of a Workaholic : The Facts about Work Addiction" (1971), World Publishing Company
  46. Robinson, B. E., "The Work Addiction Risk Test : Development of a Tentative Measure of Workaholism", Perceptual and Motor Skills, 88(1), pp.199~210 (1999)
  47. Robinson, B. E., "A Typology of Workaholics with Implications for Counselors", Journal of Addictions & Offender Counseling, 21(1), pp.34~48 (2000)
  48. Robinson, B. E., "Chained to the Desk: A Guidebook for Workaholics, Their Partners and Children, and the Clinicians Who Treat Them" (2014), New York University Press
  49. Schaufeli, W. B., "Being Driven to Work Excessively Hard : The Evaluation of a Two-Factor Measure of Workaholism in the Netherlands and Japan", Cross-Cultural Research, 43(4), pp.320~348 (2009)
  50. Scott, K. S., "An Exploration of the Meaning and Consequences of Workaholism", Human Relations, 50(3), pp.287~314 (1997)
  51. Spence, J. T., "Workaholism : Definition, Measurement, and Preliminary Results", Journal of Personality Assessment, 58(1), pp.160~178 (1992)
  52. Steele-Johnson, D., "Goal Orientation and Task Demand Effects on Motivation, Affect, and Performance", Journal of Applied Psychology, 85(5), pp.724~738 (2000)
  53. Van Aarde, N., "The Validity of the Big Five Personality Traits for Job Performance : Meta-Analyses of South African Studies", International Journal of Selection and Assessment, 25(3), pp.223~239 (2017)
  54. Van Beek, I., "Workaholic and Work Engaged Employees : Dead Ringers or Worlds Apart?", Journal of Occupational Health Psychology, 16(4), pp.468~482 (2011)

관련 논문AI추천

직무요구가 중소기업 종업원의 직무만족도에 미치는 영향: 성실성의 조절효과박지성, 옥지호한국중소기업학회 · 중소기업연구2022 · 제44권 제4호일중독성향의 선행변인과 결과변인에 관한 연구정병석, 탁진국한국산업및조직심리학회 · 한국심리학회지: 산업 및 조직2009 · 제22권 제2호일중독이 직무성과에 미치는 영향- 사회적 지원과 통제위치의 조절효과를 중심으로 -곽선화, 김왕의한국인적자원관리학회 · 인적자원관리연구2013 · 제20권 제4호일중독과 직무열의 다차원 모형을 이용한 잠재프로파일 분석남기은, 이선희한국산업및조직심리학회 · 한국심리학회지: 산업 및 조직2023 · 제36권 제1호직장 내 프렌드십이 직무만족에 미치는 영향:성격요인의 조절효과를 중심으로옥지호, 강바트 아리온빌렉한국노동연구원 · 노동정책연구2025 · 제25권 제1호우리나라 근로자의 직무동기와 일중독, 이직의사 간의 구조적 관계 분석김영곤한국사회연구소 · 한국사회2018 · 제19권 제1호

이 간행물의 다른 논문 (27건)

The Authenticity of Business to Business Salespersons on Consultative Selling Competence: The Role of Customer Orientation박민재, 임진환pp. 1-21Equity Financing for Innovation and Firm Value: International EvidenceJin-Young Yangpp. 23-36Emotional Reactions, Sentiment Disagreement, and Bitcoin Trading안용길, 김동연pp. 37-48한 · 중 데이터로 살펴본 직장 내 CCTV 도입 신뢰에 대한 일본 과거사의 점화효과 연구: 보안 취약성 지각의 조절된 매개 모형장리팡, 김미정, 박종현, 최성원pp. 49-65국내 의류봉제 산업의 글로벌소싱 의향 고려요인 연구: 여성니트복종(women’s Knitwear) 생산을 중심으로유다빈, 정선욱pp. 67-85
원문 보기