성수동 지식산업센터 입주업체의 입주만족도 및 입주지속의도에 관한 실증연구

Abstract

This study confirms the need for research on the Seongsu-dong Knowledge Industry Center in view of the importance of the knowledge industry center, and conducts research on occupancy satisfaction and continuance occupancy intention among tenant companies of the Seongsu-dong Knowledge Industry Center by using structural equation modeling. The main findings from empirical analysis can be summarized as follows: First, it was found that what had the greatest influence on satisfaction with moving into the Seongsu-dong Knowledge Industry Center were location characteristics and business environment characteristics. Second, the facility and management characteristics of the Seongsu-dong Knowledge Industry Center had a significant impact on occupancy satisfaction. Third, it was found that economic characteristics had effects on the degree of satisfaction with occupancy at the Seongsu-dong Knowledge Industry Center. Based on the findings of the study, we suggest the following implications. First, knowledge industry center developers need to develop knowledge industry centers at locations suitable for business. Second, knowledge industry center management companies need to activate tenant’s networks in order to vitalize communication among tenant companies. Lastly, the government needs to promote policies to develop or link support facilities for the development and revitalization of industries in areas where knowledge and industry centers are located.