빅데이터 분석능력과 가치가 비즈니스 성과에 미치는 영향
The Impact of Big Data Analytics Capabilities and Values on Business Performance
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초록
본 연구는 기업의 빅데이터 분석가들을 대상으로 빅데이터의 분석능력과 가치, 그리고 비즈니스 성과와의 관련성을 살펴보았다. 빅데이터가 가져올 수 있는 가치를 거래적 가치, 전략적 가치, 변혁적 가치, 정보적 가치로 분류하였고, 이러한 가치들이 비즈니스 성과로 연결되는 지를 검증하고자 하였다. 빅데이터 분석을 수행한 경험이 있는 직원들을 대상으로 200부의 설문을 수거하여 분석하였다. 구조방정식 모형으로 가설을 검정하였고, 빅데이터 분석능력은 빅데이터의 가치와 비즈니스 성과에 의미 있는 영향력을 미치는 것으로 나타났다. 빅데이터 가치들 중에서 거래적 가치, 전략적 가치, 그리고 변혁적 가치는 비즈니스 성과에 긍정적인 영향을 미치지만, 정보적 가치의 영향은 입증되지 않았다. 본 연구의 결과는 빅데이터를 활용하여 비즈니스 성과를 얻으려는 기업들에게 유용한 정보를 제공할 수 있을 것으로 기대된다.
Abstract
This study investigated the relationships between the analytics capability and value of big data and business performance for big data analysts of business organizations. The values that big data can bring were categorized into transactional value, strategic value, transformational value, and informational value, and we attempted to verify whether these values lead to business performance. Two hundred samples from employees with experience in big data analysis were collected and analyzed. The hypotheses were tested with a structural equation model, and the capability of big data analytics was found to have a significant effect on the value and business performance of big data. Among the big data values, transactional value, strategic value, and transformational value had a positive effect on business performance, but the impact of informational value has not been proven. The results of this study are expected to provide useful information to business organizations seeking to achieve business performance using big data.
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