도시철도 승무원 직무스트레스 해소 연구

Abstract

In today's post-industrialization world, must adapt to rapid changes quickly to stay ahead of the curve. This results in companies requiring more advanced skill sets from employees and the employees to be stretched to cover a wider range of responsibilities. Many individuals end up being overworked, making occupational stress a major social issue. The subway crews are also becoming specialized and expended. Unfortunately, there isn't much known about occupational stress in this group and what they can do to resolve the increased stress they face at work. For this reason, this study analyzes the fundamental cause of stress among subway crews and suggests a healing program to alleviate their occupational stress. This study also references previously published studies and recommend an enhanced healing program by combining the data obtained from surveys with the referenced researches.