공공조직에서 조직문화가 조직발전에 미치는 영향: OCB의 매개효과를 중심으로
The Effect of Organization Culture on Organization Development in Public Organization: Focused on the Mediated Effects of Organizational Citizenship Behavior
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초록
조직이론에서 조직발전은 조직구성원의 개인 행태 변화뿐만 아니라, 집단 행태와 조직체행태 및 조직구조 등 여러 수준에서 변화를 촉진시킬 수 있는 것으로 파악이 되고 있다. 그러나 조직발전을 논의하기 위해서는 조직발전에서 논의되는 역할행동 외에도 역할 외 행동도 포함되어야 할 것이다. 그리고 이러한 역할외 행동은 조직문화에 공식적이라고까지 논의하기 어렵더라도, 비공식적으로 영향을 받을 수밖에 없다. 이러한 점에 따라 본 연구에서는 역할외 행동을 일컫는 조직시민행동의 매개효과를 검증하였다. 연구결과 조직시민행동은 조직문화와 조직발전의 관계에서 간접적이고 부분적인 매개효과를 가지는 것으로 나타났다. 즉 좋은 조직을 만들고자 하는 것을 조직발전이라고 할 때, 비록 조직시민행동이 직접적인 역할은하지 못한다고 하더라도, 조직변화에 필요한 기여를 할 수 있다는 점을 시사하였다.
Abstract
Organization theory, organization development from the civil servant, as well as changes in personal behavior, group behavior and organizations at different levels, including behavioral and organizational structure that will facilitate changes that are being identified. However, in order to discuss the development of the organization in the development of organizational behavior is discussed in addition to the in-role should include extra-role behavior. Organizational culture and behavior of these extra-role behavior not even officially. Although it is difficult to discuss, informally, is bound to be affected. Such a distinct behavior in this study referring to mediated effects of organizational citizenship behavior. The findings of the organizational culture and organizational citizenship behaviors in relation to the development of an organization partially mediated indirect effects showed that with. That is a good organization that wants to be known as organizational development, organizational behavior, though failing to direct the role, although the organization is required to contribute to change, suggesting that it can.
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