일본 지방소비자행정의 현황과 시사점

Abstract

It is necessary to examine the consumer policy and administration which is the center of the citizen’s life as a local consumer at the time of full-scale regional specialization. In particular, the local consumer protection ordinance has been enacted. In 2007, we introduced ‘Local Consumer Administration Evaluation System’. In 2007, ‘Local Consumer Administration Council’ and ‘Consumer Policy Specialist Council’ are organized and operated. The purpose of this study is to examine and present the implications and proposals of our consumer administration and local consumer administration by surveying consumer policy and administrative data and current status in Japan. Especially, through the success cases of local consumer administration in Japan, we sought implications and found out the policy agenda of local consumer policy for us. For this purpose, we surveyed recent data on consumer policy in Japan and its current status, examined the overall structure of Japan 's consumer policy and administration, and examined the success of consumer education and consumer education in Japan. Through this, we tried to draw some implications for our local consumer policy and the agenda of administration. As a result, through the current state of local consumer policy in Japan, in order to realize the local consumer-oriented service of our local consumer policy and administration, it is necessary to link the related departments and various institutions centering on the contents of consumer problems Second, it is necessary to strengthen various consumer education methods for public service through local consumer policy and administration. Third, it is necessary to expand the counseling service for local consumers and to increase and strengthen the local professional manpower. Fourth, it is necessary to provide more support through objective evaluation of implementation plan and execution of local consumer administration.