본문 바로가기
KERD
논문KCI 등재

경력성장기회, 역할과부하, 심리적 자본이 일-가정균형만족에 미치는 영향에 관한 연구: 직무요구-자원이론을 중심으로

A Study on the Effects of Career Growth Opportunity, Role Overload, and Psychological Capital on the Satisfaction with Work-Family Balance: Focused on the Job Demand-Resource Model

안성익|김현근
한국기업경영학회 (Korean Corporation Management Association)|2016.08|기업경영연구 (Korean Corporation Management Review)|제23권 제4호|pp. 125-153

1

조회

0

다운로드

9

인용

0

참고문헌

키워드

심리적 자본Psychological Capital경력성장기회Role Overload일-가정균형만족Career Growth OpportunitySatisfaction with Work-Family Balance
주제분류경영학

초록

여성들의 경제활동 참여 증가 등 경영환경의 변화로 인해 일-가정 이슈에 대한 실무 및 학계의 관심이 증가하였고, 그 결과, 많은 연구들이 일-가정갈등의 부정적인 영향 감소를 위한 물리적 근무여건 개선 방안을 연구해 오고 있다. 물리적 근무여건 개선이 일-가정 이슈 관련 문제 해결을 위한 근본적인 방안이지만, 많은 시간과 자원의 소모로 인해 단기적으로 기업들이 받아들이기가 쉽지 않다. 그럼에도 불구하고, 주어진 근무여건 안에서 종업원 태도와 성과를 증진하는 단기적 측면의 해결방안에 대해서 거의 관심을 보이고 있지 않다이에, 본 연구는 일-가정이슈에서 심리적 측면을 강조하는 일-가정균형만족의 개념을 도입하여, 역할과부하가 통제된 상태에서 경력성장기회와 심리자본이 일-가정균형만족에 미치는 영향을 살펴보았고, 경력성장기회와 일-가정균형만족 간 관계에서 심리자본의 매개효과도 살펴보았다. 353명의 기혼 직장인을 대상으로 설문을 분석한 결과 경력성장기회의 부(-)의 영향과 심리적 자본의 정(+)의 영향을 확인할 수 있었고, 심리적 자본의 정(+)의 매개효과를 통해 경력성장기회로 인한 부정적인 요인을 줄일 수 있음을 확인하였다. 이상의 결과를 바탕으로 물리적 근무여건 변화 없이 잠정적으로 일-가정 이슈를 관리하는 방안에 대해서 논의하였다.

Abstract

Increased women workers and environmental changes drew academic and practical interest about work-family issues. Consequently, large number of studies has been exploring the right way to change physical work conditions to reduce the negative effects caused by work-family conflict. Naturally, improving physical work condition is fundamental and best way to resolve the problem related with work-family issues but cannot be taken easily by firms because it requires a great deal of time and resources. If all the firms are forced to follow the present solution that the existing studies recommended, they will confront different kinds of problems that are mostly related to labor cost increase. By the consequence, most firm will never implement the recommendation volunteerly because of financial restriction in short-term period. In other words, the solutions that were developed from the view point of proving physical work condition cannot be accepted before the firms change their financial plan and rearranging the human resource. So, we should look for different approaches to work-family issues in short term period in which management cannot arrange physical work condition. However, little attention is paid to the temporal methods to improve employees’ attitude and performance with the given work condition related with work-family issues. To fulfill our purpose, we compare the several approaches of work-family issues such as work-family conflict, work-family enrichment, work-family balance, and satisfaction with work-family balance. After deep contemplation, we decided to adopt satisfaction with work-family balance for several reasons. According to Valcour(2007), satisfaction with work-family balance has more advantages over other concepts. While work-family conflict approach and work-family enrichment approach should consider the direction of influence (e.g., ‘from work to family’ or vice versa), work-family balance approach and satisfaction with work-family balance do not consider the direction. Work-family balance is well known in practical side but its construct is not yet developed well from academic perspective. Most of all, the others except satisfaction with work-family balance do not consider psychological side and do not support our research purpose. In this vein, adopting the concept of SWFB(satisfaction with work-family balance) that empathizes psychological aspect of work-family issues we investigated the effects of PCGO(perceived career growth opportunity) and PsyCap(psychological capital) on SWFB even when role-overload is controlled. In addition, we also investigated mediating effects of PsyCap between PCGO and SWFB. For empirical test, we collected 353 data from married Korean employees and conducted structural equation model analysis. The results showed that the path from PCGO to PsyCap and the path from PsyCap to SWFB were supported in positive sign but the direct path from PCGO to SWFB was supported in negative sign. With these result, we discussed the possibility for managing work-family issue temporarily without changing physical work condition.

참고문헌 (94)

  1. 김현근, "동일한 직장", 가정환경에서 개인의 특성적 요인과 심리적 요인이 일-가정균형만족에 영향을 미칠 수 있는가? : 심리적 자본과 경계관리인식의 영향에 관한 연구, 2015, pp.18(1), 35~80[DOI]
  2. 김현욱, "직무관련 변인이 일-가정 갈등에 미치는 영향과 조직몰입 및 직무열의에 대한 일-가정 갈등의 효과", 한국심리학회지: 산업 및 조직, 22(2), pp.155~182 (2009), 한국산업및조직심리학회
  3. 류성민, "일-가정 균형에 대한 지원환경, 일-가정 균형에 대한 만족도, 종업원의 철회행위 및 맥락성과 간의 관계에 대한 연구", 경영연구, 27(2), pp.49~85 (2012), 한국산업경영학회[DOI]
  4. 박원우, "동일방법편의(Common Method Bias)의 원인과 해결방안", 인사조직연구, 15(1), pp.89~133 (2007), 한국인사조직학회
  5. 양필석, "임파워링 리더십이 심리적 자본과 조직변화몰입에 미치는 영향에 관한 연구", 인적자원관리연구, 19(2), pp.63~82 (2012), 한국인적자원관리학회[DOI]
  6. 이동섭, "긍정심리자본의 선행요인과 결과에 관한 연구", 경영학연구, 39(1), pp.1~28 (2010), 한국경영학회
  7. 이미현, "진성 리더십이 긍정심리자본 및 직무열의를 매개로 하여 변화지향 조직시민행동에 미치는 영향에 관한 연구", 기업경영연구, 22(3), pp.23~44 (2015), 한국기업경영학회
  8. 이학식, "구조방정식모형분석과 AMOS 20. 0" (2013), 집현재
  9. 이혜진, "일-가정 갈등 및 향상 요인의 효과성과 긍정심리자본의 조절 역할", 기업경영연구, 22(2), pp.1~22 (2015), 한국기업경영학회
  10. 장은주, "주관적 경력성공의 결정요인에 관한 연구", 인사조직연구, 12(2), pp.77~104 (2004), 한국인사조직학회
  11. 조윤형, "기업교육훈련 참가 조직구성원들의 성취동기, 학습자기권능감, 자기조절학습과 교육훈련 성과와의 관계", 기업경영연구, 22(6), pp.49~70 (2015), 한국기업경영학회
  12. Abendroth, A., "Support for the work-life balance in Europe: The impact of state, workplace and family support on work-life balance satisfaction", Work, Employment & Society, 25, pp.234~256 (2011)
  13. Almer, E., "The theoretical framework of the relationship between public accounting firms and their auditors", Behavioral Research in Accounting, 17, pp.1~22 (2005)
  14. Aminah, A., "Work-family conflict among junior physicians : Its mediating role in the relationship between role overload and emotional exhaustion", Journal of Social Sciences, 6(2), pp.265~271 (2010)
  15. Anastasi, A., "Psychological testing" (1976), Macmilllan
  16. Arthur, M., "Examining contemporary careers : A call for interdisciplinary inquiry", Human Relations, 61(2), pp.163~186 (2008)
  17. Aryee, S. E., "Rhythms of life : Antecedents and outcomes of work-family balance in employed parents", Journal of Applied Psychology, 90(1), pp.132~146 (2005)
  18. Avey, J. B., "The left side of psychological capital : New evidence on the antecedents of psycap", Journal of Leadership & Organizational Studies, 21(2), pp.141~149 (2014)
  19. Avey, J. B., "The implications of positive psychological capital on employee absenteeism", Journal of Leadership and Organizational Studies, 13, pp.42~60 (2006)
  20. Avey, J. B., "Can positive employees help positive organizational change? Impact of psychological capital and emotions on relevant attitudes and behaviors", The Journal of Applied Behavioral Science, 44(1), pp.48~70 (2008)
  21. Bacharach, S. B., "Work processes, role conflict, and role overload : the case of nurses and engineers in the public sector", Work and Occupations, 17(2), pp.199~229 (1990)
  22. Bakker, A. B., "The job demands resources model : State of the art", Journal of Managerial Psychology, 22, pp.309~328 (2007)
  23. Bakker, A. B., "Beyond the demand-control model : thriving on high job demands and resources", Journal of Personnel Psychology, 9(1), pp.3~16 (2010)
  24. Barnett, R. C., "How to use reduced hours to win the war for talent", Organizational Dynamics, 29, pp.192~210 (2001)
  25. Bedian, A. G., "Career commitment and expected utility of present job as predictors of turnover intentions and turnover behavior", Journal of Vocational Behavior, 39, pp.331~343 (1991)
  26. Beham, B., "Satisfaction with work-family balance among german office workers", Journal of Managerial Psychology, 25(6), pp.669~689 (2010)
  27. Beham, B., "The work-family interface of service sector workers : a comparison of work resources and professional status across five european countries", Applied Psychology : An International Review, 63(1), pp.29~61 (2014)
  28. Beham, B., "Who’s got the balance? A study of satisfaction with the work-family balance among part-time service sector employees in five western european countries", International Journal of Human Resource Management, 23(18), pp.3725~3741 (2012)
  29. Bentler, P. M., "Significance tests and goodness of fit in the analysis of covariance structures", Psychological Bulletin, 88, pp.588~606 (1980)
  30. Browne, M. W., "Testing structural equation models" (1993), Sage
  31. Caplan, R. D., "Effects of work load, role ambiguity, and type A personality on anxiety, depression, and heart rate", Journal of Applied Psychology, 60(6), pp.713~ (1975)
  32. Carlson, D. S., "Is work-family balance more than conflict and enrichment?", Human Relations, 62(10), pp.1459~1486 (2009)
  33. Carmines, E., "Social measurement: Current issues" (1981), Sage
  34. Chay, Y. W., "Potential moderating influence of career growth opportunities on careerist orientation and work attitudes : evidence of the protean career era in singapore", Journal of Organizational Behavior, 20(5), pp.613~623 (1999)
  35. Chuang, C., "Strategic human resource management in service context : taking care of business by taking care of employees and customers", Personnel Psychology, 63(1), pp.153~196 (2010)
  36. Converse, J. M., "Survey questions : Handcrafting the standardized questionnaire" (1986), Sage
  37. Cordes, C. L., "A review and an integration of research on job burnout", Academy of Management Review, 18(4), pp.621~656 (1993)
  38. Demerouti, E., "The job demands-resources model of burnout", Journal of Applied Psychology, 86(3), pp.499~ (2001)
  39. Edwards, J. R., "Mechanisms linking work and family : Clarifying the relationship between work and family constructs", Academy of Management Review, 25(1), pp.178~199 (2000)
  40. Fornell, C., "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research, 18, pp.39~50 (1981)
  41. Fredrickson, B. L., "What good are positive emotions?", Review of General Psychology, 2(3), pp.300~319 (1998)
  42. Fredrickson, B. L., "The role of positive emotions in positive psychology", American Psychologist, 56(3), pp.218~226 (2001)
  43. French, J. R. P., "Organizational stress and individual strain" (1973), American Management Associations
  44. Frone, M. R., "Handbook of occupational health psychology", pp.143~162 (2003), American Psychological Association
  45. Ganster, D. C., "Work stress and employee health", Journal of Management, 17(2), pp.235~271 (1991)
  46. Greenhaus, J. H., "When work and family are allies : a theory of work-family enrichment", Academy of Management Review, 31(1), pp.72~92 (2006)
  47. Greenhaus, J. H., "Sources of conflict between work and family roles", Academy of Management Review, 10(1), pp.76~88 (1985)
  48. Grzywacz, J. D., "Conceptualizing work-family balance : implications for practice and research", Advances in Developing Human Resources, 9(4), pp.455~471 (2007)
  49. Grzywacz, J. D., "Family, Work, work-family spillover, and problem drinking during mid-life", Journal of Marriage and the Family, 62(2), pp.336~348 (2000)
  50. Gupta, V., "Employee creativity : mediating &moderating role of psychological capital", The Indian Journal of Industrial Relations, 49(4), pp.649~662 (2014)
  51. Gurbuz, S., "The impact of perceived organizational support on work–family conflict: Does role overload have a mediating role?", Economic and Industrial Democracy, 34(1), pp.145~160 (2013)
  52. Hair, J. F. Jr., "Multivariate data analysis" (2006), Prentice-Hall International
  53. Hall, D. T., "Careers in organizations" (1977), Scott, Foresman, and Company
  54. Higgins, C., "Part-time work for women : does it really help balance work and family", Human Resource Management, 39(1), pp.17~32 (2000)
  55. Hobfoll, S. E., "Conservation of resources : a new attempt at conceptualizing stress", American Psychologist, 44, pp.513~524 (1989)
  56. James, L. R., "A tale of two methods", Organizational Research Methods, 9, pp.233~244 (2006)
  57. Jawahar, I. M., "Mediating roles of satisfaction with growth opportunities on the relationship between employee development opportunities and citizenship behaviors and burnout", Journal of Applied Social Psychology, 42(9), pp.2257~2284 (2012)
  58. Kahn R. L., "Handbook of industrial and organizational psychology (", pp.571~650 (1990), American Psychological Press
  59. Karasek, R. A., "Job demands, job decision latitude, and mental strain : Implications for job redesign", Administrative Science Quarterly, 24, pp.285~308 (1979)
  60. Karasek, R. A., "Healthy work : Stress, productivity and the reconstruction of working life" (1990), Basic Books
  61. Kossek, E., "Work–family conflict, policies, and the job–life satisfaction relationship : A review and directions for organizational behavior–human resources research", Journal of Aplied Psychology, 83(2), pp.139~ (1998)
  62. Kenny, D. A., "Correlation and causality" (1979), Wiley
  63. Loy, J., "Athletic personnel in the academic marketplace", Sociology of Work and Occupations, 5(4), pp.446~469 (1978)
  64. Luthans, F., "The need for and meaning of positive organizational behavior", Journal of Organizational Behavior, 23(6), pp.695~706 (2002)
  65. Luthans, F., "Psychological capital : implications for HRD, retrospective analysis, and future directions", Human Resource Development Quarterly, 23(1), pp.1~8 (2012)
  66. Psychological capital: Measurement and relationship with performance and satisfaction, "Luthans, F.", Gallup Leadership Institute, University of Nevraska Lincoln, ~, pp.Working Paper No. 2006-1 (2006)
  67. Luthans, F., "The mediating role of psychological capital in the supportive organizational climate-employee performance relationship", Journal of Organizational Behavior, 29, pp.219~238 (2008)
  68. Luthans, F., "Recognition and development of hope for south african organizational leaders", Leadership and Organization Development Journal, 25, pp.512~527 (2004)
  69. Luthans, F., "Psychological capital : developing the human competitive edge" (2007), Oxford University Press
  70. Maertz, C. P., "Work-family conflict, enrichment, and balance under ‘levels’ and ‘episodes’ approaches", Journal of Management, 37(1), pp.68~98 (2011)
  71. Matthews, R. A., "A longitudinal examination of role overload and work-family conflict : The mediating role of inter-domain transitions", Journal of Organizational Behavior, 35(1), pp.79~21 (2014)
  72. McNamara, T. K., "Across the continuum of satisfaction with work-family balance : work hours, flexibility-fit, and work-family culture", Social Science Research, 42, pp.283~298 (2013)
  73. Michel, J. S., "Antecedents of work-family conflict : a meta analytic review", Journal of Organizational Behavior, 32, pp.689~725 (2011)
  74. Mishira, P., "Role of psychological capital in the relationship between work-to-family enrichment, familyto-work enrichment and innovative work behavior", Paper Presented at the 3rd Biennial Conference of the Indian Academy of Management (IAM) (2013)
  75. Morganson, V. J., "Promoting work-family balance thorough positive psychology : a practical review of the literature", The Psychologist-Manager Journal, 17(4), pp.221~244 (2014)
  76. Nouri, H., "Career growth opportunities and employee turnover intentions in public accounting firms", The British Accounting Review, 45, pp.138~148 (2013)
  77. Nunnally, J. C., "Psychometric theory" (1976), McGraw-Hill
  78. Perlow, L. A., "Boundary control : the social ordering of work and family time in a high-tech corporation", Administrative Science Quarterly, 43, pp.328~357 (1998)
  79. Podsakoff, P. M., "Common method biases in behavioral research : a critical review of the literature and recommended remedies", Journal of Applied Psychology, 88, pp.879~903 (2003)
  80. Podsakoff, P. M., "Self-reports in organizational research : Problems and prospects", Journal of Management, 12(4), pp.531~544 (1986)
  81. Rizzo, J. R., "Role conflict and ambiguity in complex organizations", Administrative Science Quarterly, 15(2), pp.150~163 (1970)
  82. Robinson, O., "Coping with the stress of transformational change in a government department", The Journal of Applied Behavioral Science, 41(2), pp.204~221 (2005)
  83. Rothbard, N. P., "Enriching or depleting? The dynamics of engagement in work and family roles", Administrative Science Quarterly, 46(4), pp.655~684 (2001)
  84. Seligman, M., "Learned optimism" (1998), Pocket Books
  85. Siu, O. L., "Psychological capital, work well-being, and work-life balance among chinese employees : a cross-lagged analysis", Journal of Personnel Psychology, 12(4), pp.170~181 (2013)
  86. Sobel, M. E., "Asymptotic confidence intervals for indirect effects in structural equation models", Sociological Methodology, 13, pp.290~312 (1982)
  87. Sturges, J., "Graduates’attitudes to and experiences of career management and their relationship with organizational commitment", European Journal of Work and Organizational Psychology, 9(3), pp.351~370 (2000)
  88. Valcour, M., "Work based resources as moderators of the relationship between work hours and satisfaction with work-family balance", Journal of Applied Psychology, 92(6), pp.1512~1523 (2007)
  89. Voydanoff, P., "Toward a conceptualization of perceived work-family fit and balance : a demand and resources approach", Journal of Marriage and Family, 67(4), pp.822~836 (2005)
  90. Wang, Q., "Organizational career growth and subsequent voice behavior : the role of affective commitment and gender", Journal of Vocational Behavior, 84, pp.431~441 (2014)
  91. Wang, Y., "Work-family conflict and burnout among chinese female nurses : the mediating effect of psychological capital", BMC Public Health, 12, pp.915~ (2012)
  92. Weng, Q., "The relationship between career growth and organizational commitment", Journal of Vocational Behavior, 77(3), pp.391~400 (2010)
  93. Youssef, C. M., "Positive organizational behavior in the workplace : the impact of hope, optimism, and resilience", Journal of Management, 33(5), pp.774~800 (2007)
  94. Zhao, X., "Reconsidering baron and kenny : myths and truths about mediation analysis", Journal of Consumer Research, 37(2), pp.197~206 (2010)

관련 논문AI추천

가정 친화적 업무환경이 일-가정균형만족에 미치는 영향에 관한 연구－심리적 자본의 매개효과를 중심으로－김현근, 안성익한국산업경영학회 · 경영연구2016 · 제31권 제4호역할과부하와 일-가정균형만족의 관계에서 가정 친화적 조직지원인식과 가정 친화적 상사지원인식의 조절효과김현근, 안성익, 이종완한국인적자원관리학회 · 인적자원관리연구2018 · 제25권 제4호일-가정 갈등 그리고 가정-일 갈등이 기혼여성관리자의 주관적 경력성공에 미치는 영향: 일-가정 양립 제도의 조절효과를 중심으로성상현, 엄혜경한국여성정책연구원 · 여성연구2017 · 제93권 제2호일-가정 갈등 및 향상 요인의 효과성과 긍정심리자본의 조절 역할박상언, 이혜진한국기업경영학회 · 기업경영연구2015 · 제22권 제2호일-가정 갈등이 주도적 경력행동에 미치는 영향과 인사평가 공정성 및 성별의 조절효과오승민, 한태영한국여성심리학회 · 한국심리학회지:여성2017 · 제22권 제4호일-가정 갈등에 영향을 미치는 선행요인 연구 : 가정친화조직, 직무특성, 역할관여 및 개인특성을 중심으로안은정분쟁해결연구센터 · 분쟁해결연구2013 · 제11권 제2호

이 간행물의 다른 논문 (9건)

창업자의 기업가적 의지에 의한 기회 포착 및 기회 실현: 넷마블 게임사에 관한 사례 연구권상집, 정지용pp. 1-25지각된 기업 및 고객시민행동이 윤리적 기업태도와 윤리적 소비에 미치는 영향: 주관적 규범의 조절효과를 중심으로정원식, 윤성준pp. 27-51한국 주식시장에서의 유동성위험의 평가배성미, 김종대, 안형태, 조문기pp. 53-73국내외 식품기업의 핵심역량을 활용한 전략적 CSR 사례 비교연구박병진, 유승권pp. 75-104글로벌 금융위기 전･후 배당락일의 주가조정에 관한 비교분석: 코스닥(KOSDAQ) 시장을 중심으로최돈승, 김한나pp. 105-124
원문 보기