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국제기업의 조직 갈등이 조직 유효성에 미치는 영향에 관한 연구

A Study on the Effect of the Organizational Conflicts of International Corporations on Organizational Effectiveness

김신|천만봉
한국기업경영학회 (Korean Corporation Management Association)|2009.12|기업경영연구 (Korean Corporation Management Review)|제16권 제4호|pp. 97-121

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참고문헌

키워드

협력관계갈등Relationship Conflict과업갈등Task Conflict조직 유효성Collaboration.과업 상호의존성국내본사해외 현지법인Overseas Subsidiary Company
주제분류경영학

초록

본 연구는 조직 내 갈등의 유형인 과업갈등과 관계갈등이 조직 유효성에 어떠한 영향을 주고 있는가를 확인하고, 한국 국제기업의 국내 본사와 해외 현지법인의 집단으로 구분하여 과업갈등과 관계갈등, 과업 상호의존성, 협력, 조직 유효성 등의 변수 등에 대하여 집단 간의 비교를 하는데 있다. 본 연구에서는 과업 상호의존성이 조직 내 갈등유형인 과업갈등과 관계갈등에 어떠한 영향을 주는가에 대해서 알아보고자 하며, 또한 과업 상호의존성이 협력과 조직 유효성에 어떠한 영향을 미치고 있는지에 대하여 분석하였다. 조직 내 갈등의 유형을 과업갈등과 관계갈등으로 보고, 이들 갈등유형이 조직 유효성에 미치는 영향에 대하여 알아보았으며, 아울러 협력이 조직 유효성에 어떠한 영향을 미치고 있는지를 경로분석을 이용하여 분석하였다. 실증분석 결과, 첫째, 과업 상호의존성이 과업갈등과 관계갈등에 영향을 미칠 것이라는 가설에 대해서는 통계적으로 유의하지 않은 결과가 도출되었다. 둘째, 과업 상호의존성은 협력과 조직 유효성에 정(+)의 영향을 가진다는 가설에 대해서는 통계적으로 유의한 결과를 도출하였다. 셋째, 과업갈등은 관계갈등에 정(+)의 영향을 갖는다는 것을 통계적으로 도출하였다. 넷째, 과업갈등과 관계갈등은 조직 유효성에는 통계적으로 유의한 결과를 도출하지 못하였다.

Abstract

The main purpose of this study is to classify the task conflict and relationship conflict for the type of Organizational conflicts. So, We could understand the effect of these conflicts on Organizational Effectiveness. Also, We could know correlations between task conflict and relationship conflict. and we could analyze task interdependency and collaboration on Organizational Effectiveness. So, We analyze task interdependency which has an influence on task conflict and relationship conflict, collaboration by using path analysis. In addition, By using these methods this study compare groups between the headquarters and overseas subsidiary companies of International Corporations. In this study, We analyze a 130 data's, and the data collection methods using e-mail survey and telephone survey. This study was verified by hypothesis of correlation analysis and covariance structural equation model analysis by using SPSS 15.0 and AMOS 7.0 in Statistics program. The questions are consisted of five big part. First part is the task conflict which is consisted of four variables by using measurement items of Jehn(1995). The second part is relationship conflict which is consisted of five variables by using measurement items of Jehn(1995) and Pelled(1996). The third part is task interdependency which is consisted of five variables by using measurement items of Campion et al.(1993). The fourth part is collaborations which is consisted of five variables like business collaboration, joint effort, idea adjustment, idea respect and collaboration level. The fifth part is organizational effectiveness which is consisted of six variables by using measurement items of Ancona and Caldwell(1992). The Results of this study are following. First, According to the results, Task interdependency is not significant task conflict and relationship conflict. Second, The task interdependency has a positive influence on collaboration and organizational effectiveness. Third, Between task conflict and relationship conflict have a positive correlation. Fourth, The types of conflicts are not significant organizational effectiveness. Fifth, The collaboration is a positive significance to organizational effectiveness. In conclusion, The types of conflicts are not significant organizational effectiveness. Yet, Task interdependency and collaboration have a positive influence on organizational effectiveness.

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