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행정기관 웹사이트에서의 사생활 우려와 정보 개방 태도와의 관계

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초록

본 연구는 행정기관 웹사이트를 이용해 본 경험이 있는 사용자들을 대상으로 사생활 우려의 선행요인인 취약성 인식, 기관 인증된 신뢰, 그리고 사회성 인식이 사생활 우려에 어떤 영향을 미치는지 알아보고, 결과적으로 정보 개방 태도에는 어떠한 영향을 끼치게 되는지도 알아보았다. 특별히 사생활 우려를 정보탐색 관련 및 정보남용 관련 사생활 우려의 두 가지 차원으로 구분하여 보다 구체적인 인과관계를 살펴보고자 하였다. 연구결과 선행요인인 취약성 인식, 기관 인증된 신뢰, 그리고 사회성 인식은 모두 사생활 우려에 영향을 미치고 있었으며, 사생활 우려가 높아질수록 사용자의 정보개방 태도에는 부정적인 영향을 끼치는 것도 확인하였다. 또한 정보탐색 관련 사생활 우려보다는 정보남용 관련 사생활 우려가 다른 변수들과 더 많은 관련성을 가지고 있었다

참고문헌 (46)

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