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해외법인 팀의 지식습득과 팀 성과 달성에 관한 탐색적 연구: 팀 기능 차이를 중심으로

An Exploratory Study on the Relationship between Knowledge Acquisition and Subsidiary Teams Performance: The Differences of Team Functions

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참고문헌

키워드

주제분류경영학

초록

다국적 기업에 있어 지식은 지속적 경쟁우위를 위한 가장 중요한 자원이다. 해외법인은 다양한 국가에서 이러한 지식의 확보를 위한 중요한 역할을 수행하고 있는데, 이들의 지식습득은 본사, 현지 이해관계자, 타 해외법인 등 다양한 이해관계자로부터 이루어질 수 있다. 본 연구는 지식기반이론에 근거하여, 해외법인의 팀 기능에 따라 어떤 이해관계자로부터 지식을 습득할 때 팀 목표 달성률이 향상되는지를 밝히는 것을 목적으로 하고 있다. 특히, 기존 연구와는 달리 본 연구는 해외법인이 아닌 해외법인 내 팀을 지식습득의 주체로 보고 이에 초점을 맞추었다. 한국 다국적 기업 내 팀을 대상으로 설문조사를 실시한 결과, 생산팀의 경우 본사로부터의 지식습득이 팀 성과 달성 수준에 긍정적인 영향을 주었다. 반면, 영업마케팅팀의 경우 예상과는 달리 타 해외법인으로부터의 지식습득이 팀 성과 달성 수준에 긍정적 영향을 주는 것으로 나타났다.

Abstract

For multinational enterprises, knowledge has been considered as a most critical organizational resource for a sustainable competitive advantage, and a subsidiary plays a important role in acquiring knowledge at various countries. The knowledge acquisition of a subsidiary may occur in different directions among HQs, subsidiaries, and peer subsidiaries across geographical borders. The purpose of this study is to explore what directions of knowledge acquisition are more effective in enhancing team performance in the subsidiary with taking into consideration of team functions. Using a survey of South Korean MNEs, I find that knowledge acquisition from the corporate HQ contributes to increasing manufacturing team performance. Against to expectation, on the other hand, knowledge acquisition from peer subsidiaries enhance tsales team performance.

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