기술 발전에 따른 4차 산업혁명 시대의 품질 전략
Quality Strategy in the Age of the 4th Industrial Revolution by Technological Evolution
0
조회
0
다운로드
8
인용
0
참고문헌
키워드
초록
Purpose: This paper proposes a quality strategy based on the evolution of technology in the age of the 4th Industrial Revolution. Methods: We examine the theory of past quality activities and the changes in quality paradigm, and analyze key words for the technologies and key issues of the 4th Industrial Revolution. Based on existing quality management, we find a quality strategy that should be pursued during the 4th Industrial Revolution. Results: Quality has been recognized as an essential component of corporate competitiveness. The paradigm of quality has also changed with the pass of time and industry development. From this viewpoint, the following eight quality strategies are proposed for the development of the technology of the 4th Industrial Revolution period, such as Market-to-customer fusion quality, symbiotic quality, big data quality, technical accuracy and zero-defect quality, facility predictability quality, software quality, process flexibility quality, and information protection stability and security quality. Conclusion: Quality for customer satisfaction is still important nowadays. However, in the 4th Industrial Revolution era, where various business models and methods of manufacturing are expected, the big data utilization, software quality, and the reliability and security of information protection to support it are important.
Abstract
Purpose: This paper proposes a quality strategy based on the evolution of technology in the age of the 4th Industrial Revolution. Methods: We examine the theory of past quality activities and the changes in quality paradigm, and analyze key words for the technologies and key issues of the 4th Industrial Revolution. Based on existing quality management, we find a quality strategy that should be pursued during the 4th Industrial Revolution. Results: Quality has been recognized as an essential component of corporate competitiveness. The paradigm of quality has also changed with the pass of time and industry development. From this viewpoint, the following eight quality strategies are proposed for the development of the technology of the 4th Industrial Revolution period, such as Market-to-customer fusion quality, symbiotic quality, big data quality, technical accuracy and zero-defect quality, facility predictability quality, software quality, process flexibility quality, and information protection stability and security quality. Conclusion: Quality for customer satisfaction is still important nowadays. However, in the 4th Industrial Revolution era, where various business models and methods of manufacturing are expected, the big data utilization, software quality, and the reliability and security of information protection to support it are important.
참고문헌 (12)
- Ahn, S. H., "Total Quality Management" (2001), Haghyeonsa
- Bai, D. S., "Statistical Quality Control" (2007), Yeongjimunhwasa
- 정혜란, "4차 산업혁명시대의 품질경영", 품질경영학회지, 45(4), pp.629~648 (2017), 한국품질경영학회[DOI]
- Ferdows, K., "Lasting Improvemnts in Manufacuring Performance : In Search of a New Theory", Journal of Operations Management, 9(2), pp.168~184 (1990)[DOI]
- Juran, J. M., "Juran's Quality Handbook" (2010), McGraw-Hill
- 권혁무, "4차 산업혁명 하에서의 6 시그마 DMAIC 단계별 변화에 대한 전망", 품질경영학회지, 46(1), pp.1~10 (2018), 한국품질경영학회[DOI]
- Lee, G. H., "Total Quality Management" (2000), Sangjosa
- 오세남, "다품종 소량 생산 체제의 스마트 공장 구축 사례: (주) IDIS를 중심으로", 품질경영학회지, 46(1), pp.11~26 (2018), 한국품질경영학회[DOI]
- Park, J. H., "Total Quality Management" (2012), Pakyoungsa
- Park, S. H., "Statistical Quality Control" (2018), Minyoungsa
- QuanYing, "4차 산업혁명 디지털 트윈 기술의 품질경영 적용 연구", 품질경영학회지, 45(4), pp.601~610 (2017), 한국품질경영학회[DOI]
- 이상복, "4차산업혁명시대의 한국품질경영 제안", 품질경영학회지, 45(4), pp.739~760 (2017), 한국품질경영학회[DOI]