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CEO의 내적 통제위치가 조직의 위기관리에 미치는 영향 : 위험감수성향의 매개 효과와 환경불확실성의 조절효과

Effects of CEO's Internal Locus of Control on Organizational Crisis Management : Mediating Effects of Risk Taking and A Moderating Effect of Environment Uncertainty

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초록

본 연구의 목적은 CEO의 내적 통제위치가 조직의 위기관리에 미치는 영향을 분석하고, 아울러 양자 사이에 CEO의 위험감수성향이 매개역할을 하는지, 그리고 조직의 환경불확실성이 조절역할을 하는 가를 국내 기업들을 대상으로 검증하는 데 있다. 이러한 목적을달성하기 위하여 50명 이상의 구성원으로 조직되어 있는 67개 기업의 CEO와 중간관리자218명을 대상으로 실증연구를 한 결과를 요약하면 다음과 같다. 첫째, CEO의 내적 통제위치와 조직의 위기관리 간의 영향검증에서 정의 영향을 미치는것으로 나타났다. 둘째, CEO의 내적 통제위치와 위험감수성향 간의 영향검증에서도 정의영향을 미치는 것으로 나타났다. 셋째, CEO의 위험감수성향과 조직의 위기관리 간의영향관계검증에서 위험감수성향은 조직의 위기관리에 정의 영향을 미치는 것으로 나타났다. 넷째, CEO의 위험감수성향의 매개효과 검증에서, CEO의 위험감수성향은 CEO의 내적통제위치와 조직의 위기관리 간의 관계를 완전 매개하는 것으로 나타났다. 다섯째, 조직의환경불확실성의 조절효과 검증에서, CEO의 내적 통제위치와 위험감수성향과의 관계에서조직의 환경불확실성은 유의미한 조절효과를 보이지 않았다. 이러한 연구결과를 토대로 이론적․실천적 함의를 구체적으로 살펴보았다

Abstract

The purpose of this study is to test how CEO's internal locus of control affects organizational crisis management, namely crisis preparedness and crisis resource management, how risk taking mediates the relationship between CEO's internal locus of control and crisis management and how organizational environmental uncertainty moderates the relationship between CEO's internal locus of control and risk taking. To accomplish this research objective, we collected the data from CEOs and 218 employees in 67 Korean large and small and medium sized companies in Seoul and Gyeonggi province. The results using 285 valid questionnaires can be summarized as follows. First, internal locus of control of CEO had a significant effect on the crisis preparedness and crisis resource management capacity. Second, internal locus of control of CEO also had a significant effect on the risk taking. Third, risk taking had a significant effect on crisis preparedness and crisis resource management capacity in the positive direction. Fourth, risk taking showed perfect mediating effect between internal locus of control of CEO and crisis preparedness and crisis resource management capacity. Fifth, Organizational environmental uncertainty did not show moderating effect on the relationship between the CEO's internal locus of control and risk taking. Finally, based on the empirical results we suggested several theoretical and practical implications.

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