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리더의 코칭행동, 라포, 행동적 진실성 그리고 개인 적응성과 : 조절된 매개모형

The Effects of Leader’s Coaching Behaviors on Individual Adaptive Performance Via Behavioral Integrity : A Moderated Mediation Model

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초록

본 연구는 리더의 코칭행동이 조직 구성원의 개인 적응성과에 미치는 영향과 이 관계에서행동적 진실성의 매개효과와 라포의 조절효과를 살펴보았다. 또한 리더의 코칭행동이어떠한 과정을 통해 구성원의 개인 적응성과에 영향을 미치는지를 고려하여 조절된 매개효과를 검증하였다. 이를 위해 국내 자동차기업과 IT기업 직장인 205명을 대상으로 온라인 설문조사를 하여 실증 분석에 활용하였다. 분석결과, 리더의 코칭행동은 조직 구성원의개인 적응성과에 정(+)의 영향이 있는 것으로 났으며, 리더의 행동적 진실성은 리더의코칭행동과 구성원의 개인 적응성과간의 관계를 매개하는 것으로 나타났다. 또, 리더와구성원간의 라포는 구성원의 개인 적응성과에 대한 리더의 코칭행동과 행동적 진실성과의관계를 긍정적으로 조절하는 것으로 나타났으며 리더의 코칭행동과 개인 적응성과와의관계에 매개하는 행동적 진실성을 라포가 매개된 조절모형을 가지는 것으로 나타났으며그 영향은 유의하지 않는 것으로 확인되었다. 본 연구를 통해 구성원의 개인 적응성과를촉진하는 선행변수로서 리더의 코칭행동을 재조명 하였으며, 구성원의 개인 적응성과에영향을 미치는 리더의 행동 관련 연구를 확장했다는 시사점을 제시하였다. 특히 리더와구성원간은 지속적인 상호영향관계로 라포라는 호의적 관계 및 유대적 관계가 된다면리더의 코칭행동과 개인 적응성과간의 관계를 간접적으로 조절할 수 있다는 이론적 시사점을 제시하였다

Abstract

The purpose of this study is to investigate the leader‘s coaching behaviors and their relationship to individual adaptive performance. The study also examined whether the leader‘s behavioral integrity positively mediated the above relationship. In addition, the study deals with the relationship between leaders’ coaching behavior and behavioral integrity, with rapport being an intermediate member. In other words, the controlled mediated effectiveness was verified by considering how the coaching behavior of the leader influences the individual adaptation performance of the member throughout the process. To this end, an online survey of 205 Korean automobile and IT workers was conducted and used for empirical analysis. Empirical analysis has shown that leaders‘ coaching behaviors are quite positively related to individual adaptive performance. In addition, the leader‘s behavioral integrity had a positive effect on the leader‘s coaching behavior and the relationship between individual adaptive performance, and the members recognized the leader‘s behavioral integrity when the rapport formation between the leader and the members was well established.

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