외식업체 셀프서비스 키오스크의 지속이용의도 결정 요인

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참고문헌 (67)

1. 김규미, "기술기반 셀프서비스(TBSS)에 대한 외식소비자의 이용태도 및 이용의도 분석: 기술준비수용모형(TRAM모형)을 중심으로", 관광레저연구, 31(3), pp.237~257 (2019), (사)한국관광레저학회
2. 류미현, "기술수용모델과 체험경제이론을 적용한 무인주문결제서비스 이용의도에 관한 연구: 시간압박의 조절효과를 중심으로", 소비문화연구, 22(3), pp.71~95 (2019), 한국소비문화학회[DOI]
3. 맹범기, "기술기반 셀프서비스 사용태도 및 사용의도에 대한 기술준비도, 사용자 특성, 상황적 요인의 조절효과", 서비스경영학회지, 18(3), pp.69~104 (2017), 한국서비스경영학회[DOI]
4. 문천수, "기술준비도와 상황적 영향이 셀프서비스기술 태도 및 사용의도에 미치는 영향", 한국시뮬레이션학회 논문지, 25(2), pp.93~100 (2016), 한국시뮬레이션학회
5. 박소은, "O2O 서비스의지속이용의도에 영향을 미치는 요인에 관한 연구:영화관 티켓 발권서비스를 중심으로", 한국서비스경영학회, 학술대회 발표 논문집, pp.77~96 (2017)
6. 박종석, "생체인증 기술의 혁신저항 및 사용의도에 영향을 미치는요인에 관한 연구", 정보시스템연구, 27(2), pp.53~75 (2018), 한국정보시스템학회[DOI]
7. 성혜진, "패스트 푸드점 키오스크를 사용한 고객들이 지각한 관계혜택이 신뢰 및 고객만족에 미치는 영향", 관광레저연구, 31(10), pp.337~354 (2019), (사)한국관광레저학회
8. 이승민, "FGI를 통한 패스트푸드 점 무인주문결제 키오스크의 사용자 분석 연구", 디지털콘텐츠학회논문지, 21(2), pp.387~394 (2020), 한국디지털콘텐츠학회[DOI]
9. 이인숙, "외식소비자의 지각된 기술기반 셀프서비스 특성이 만족 및 구매의도에 미치는 영향 연구-온라인 메뉴주문 시스템을 중심으로-", 관광연구저널, 27(4), pp.85~100 (2013), 한국관광연구학회
10. 유재현, "기술수용모델(Technology Acceptance Model) 연구에 대한 종합적 고찰", Entrue Journal of Information Technology, 9(2), pp.31~50 (2010), 엘지씨엔에스
11. 한상린, "기술준비도 Self-Service Technology의 사용의도에 미치는 영향", Entrue Journal of Information Technology, 8(2), pp.51~63 (2009), 엘지씨엔에스
12. 황성원, "패스트푸드점의 무인주문결제 키오스크 사용자 경험 연구", 디지털콘텐츠학회논문지, 20(8), pp.1491~1501 (2019), 한국디지털콘텐츠학회[DOI]
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