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성격과 리더배려행동이 팀 응집력에 미치는 영향: 관계갈등과 심리적 안전감의 순차적 매개효과를 중심으로

The effects of personality and leader consideration behavior on team cohesiveness: The investigation of sequential mediating effects of relationship conflict and psychological safety

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주제분류심리과학

초록

본 연구는 개인의 성격(개방성, 신경증)과 리더배려행동이 팀 응집력에 미치는 영향을 밝히기 위해 실시되었다. 이를 위해 본 연구는 개인수준과 팀 수준으로 구분하여 진행하였다. 첫째, 개인수준에서 개방성과 신경증이 팀 수준의 심리적 안전감에 미치는 영향을 검증하고, 심리적 안전감이 팀 응집력에 미치는 영향을 검증하였다. 또한, 성격과 팀 응집력의 관계에서 심리적 안전감이 매개하는지를 알아보았다. 둘째, 팀 수준에서 리더배려행동이 관계갈등에 미치는 영향을 검증하였고, 관계갈등이 심리적 안전감에 미치는 영향을 알아보았다. 그리고 리더배려행동과 팀 응집력의 관계에서 관계갈등과 심리적 안전감이 순차적으로 매개하는지를 검증하였다. 본 연구를 위해 모 대학 학부생 194명, 35개 팀을 대상으로 설문지를 실시하였다. 분석결과, 신경증이 심리적 안전감과 부적 상관이 있는 것으로 나타났다. 매개효과에서도 신경증과 팀 응집력 간 관계에서 심리적 안전감이 매개하는 것으로 나타났다. 하지만, 개방성은 유의미한 결과를 확인할 수 없었다. 팀 수준에서 리더배려행동은 관계갈등과 부적 상관이 있었고, 관계갈등과 심리적 안전감 또한 부적 상관이 있었으며, 심리적 안전감과 팀 응집력은 정적 상관이 있는 것으로 나타났다. 더불어, 리더배려행동과 팀 응집력 간의 관계에서 관계갈등과 심리적 안전감이 순차적으로 매개하는 것으로 나타났다. 마지막으로, 연구결과를 종합하여 학문적 의의 및 실무적 시사점, 그리고 제한점 및 향후 연구과제에 대해 논의하였다.

Abstract

The purpose of this study was to investigate the effects of personality (openness, neuroticism) and leader consideration behavior on team cohesiveness. The present study tests the mediating effect of psychological safety in the relationship between personality (openness, neuroticism) and team cohesiveness. While openness and neuroticism were examined as individual-level variables, leader consideration behavior, relationship conflict, psychological safety, and team cohesiveness were analyzed in team-level. Sequential mediation effects of relationship conflict and psychological safety on the relationship between leader consideration behavior and team cohesiveness were also examined. Data were collected from a total of 35 teams comprised of 194 students using survey. The results showed that psychological safety mediated the relationship between neuroticism and team cohesiveness. However, the mediating effect of openness was not significant. Moreover, relationship conflict and psychological safety sequentially mediated the relationship between leader consideration behavior and team cohesiveness. Based on these results, implications, limitations of research, and suggestions for the future research are discussed.

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