경험에 대한 개방성과 창의성에 대한 조직지원인식이 창의적 수행에 미치는 영향: 피드백 추구 행동의 매개효과와 자기효능감의 조절효과
The Effect of Openness to Experience and Perceived Organizational Support for Creativity on Creative Performance: The Mediation Effect of Feedback Seeking Behavior and The Moderation Effect of Self-Efficacy
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초록
본 연구의 첫 번째 목적은 경험에 대한 개방성과 창의성에 대한 조직지원인식이 창의적 수행에 미치는 영향에서 피드백 추구 행동의 매개효과를 확인하는데 있다. 두 번째 목적은 경험에 대한 개방성과 창의성에 대한 조직지원인식이 피드백 추구 행동에 미치는 영향을 자기효능감 수준에 따라 달라지는지를 확인하는데 있다. 이를 위해 국내 기업의 남녀 직장인을 대상으로 온라인 설문을 실시하였고 총 284명의 자료가 분석에 이용되었다. 구조방정식과 다중회귀분석 결과는 다음과 같다. 첫째, 경험에 대한 개방성과 창의성에 대한 조직지원인식은 창의적 수행에 정적으로 영향을 미치는 것으로 나타났다. 둘째, 경험에 대한 개방성과 창의성에 대한 조직지원 인식이 창의적 수행에 영향을 주는 과정에서 피드백 추구 행동의 매개효과가 유의하게 나타났다. 셋째, 창의성에 대한 조직지원인식과 피드백 추구 행동 간의 관계를 자기효능감이 조절하는 것으로 나타났는데, 창의성에 대한 조직지원인식이 피드백 추구 행동에 미치는 정적 영향을 자기효능감이 강화시키는 것으로 나타났다. 이 결과를 바탕으로 연구의 시사점과 제한점의 논의되었다.
Abstract
The first purpose of this study was to investigate the mediating effect of feedback seeking behavior in the process of openness to experience and perceived organizational support for creativity on creative performance. The second purpose was to examine whether self-efficacy moderates the effects of openness to experience and perceived organizational support for creativity on feedback seeking behavior. An online survey was conducted on employees from domestic companies and a total of 284 data were analyzed. The structural equation modeling and multiple regression analysis results are as follows. First, the effects of openness to experience and perceived organizational support for creativity on creative performance was statistically significant. Second, the mediating effect of feedback-seeking behavior was significant in the openness to experience and perceived organizational support for creativity on creative performance. Third, the moderating effect of self-efficacy was significant in the relationship between perceived organizational support for creativity and feedback-seeking behavior. Specifically, the positive relationship between perceived organizational support for creativity and feedback-seeking behavior was stronger when the self-efficacy was high rather than low. The implications and limitations of this study are discussed.
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