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리더의 직무소진과 혁신행동: 적응적 인지적 정서 조절과 회복탄력성의 조절된 매개를 중심으로

Leader’s Job Burnout and Innovative Behavior: Moderated Mediation Effect of Adaptive Cognitive-Emotional Regulation and Psychological Resilience

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키워드

주제분류심리과학

초록

본 연구의 목적은 리더들의 혁신행동에 영향을 주는 변인들을 확인하고 이들의 관계를 통합 적으로 탐색하는 데 있다. 이에 따라 리더의 직무소진과 혁신행동의 관계에서 적응적 인지 적 정서 조절의 매개효과와 회복탄력성의 조절효과를 포함하는 조절된 매개효과를 확인하였 다. 이를 위해 팀장급 이상 리더 446명을 대상으로 직무소진, 혁신행동, 적응적 인지적 정서 조절, 회복탄력성을 측정하는 설문을 온라인으로 실시하였으며, 이 중 총 413명(남 61명, 여 349명)의 데이터를 SPSS 28.0와 SPSS Macro PROCESS를 사용하여 조절된 매개모형 검증에 활 용하였다. 연구 결과, 혁신행동에 대한 직무소진의 효과는 적응적 인지적 정서 조절을 통하 여 부분매개효과가 있는 것을 확인하였으며, 적응적 인지적 정서 조절에 대한 직무소진의 영향은 회복탄력성에 의해서 조절되는 것을 확인하였다. 즉, 혁신행동에 대한 직무소진의 영 향은 회복탄력성에 의해 조절된 적응적 인지적 정서 조절의 영향에 의해서 매개되는 것으로 확인할 수 있다. 본 연구 결과를 바탕으로 연구의 의의, 한계점 및 후속 연구에 대한 제언을 논의하였다.

Abstract

The aim of this study is to identify the variables that influence leaders’ innovative behavior and comprehensively explore their interrelationships. To this end, a moderated mediation model was used to examine the mediating role of adaptive cognitive-emotional regulation and the moderating influence of psychological resilience on the relationship between job burnout and innovative behavior. A web-based survey was conducted among 446 leaders occupying positions at or above the team leader level, which measured job burnout, innovative behavior, adaptive cognitive-emotional regulation, and psychological resilience. The study sample comprised 413 participants, consisting of 61 males and 349 females, and were analyzed using SPSS 28.0 and SPSS Macro PROCESS. As a result of the study, the effect of job burnout on innovation behavior is partially mediated by adaptive cognitive emotional regulation, and the effect of job burnout on adaptive cognitive emotional regulation is moderated by resilience. In other words, the effect of job burnout on innovation behavior is mediated by the effect of adaptive cognitive emotional regulation moderated by resilience. Finally, we discussed implications, limitations, and future research.

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