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LMX 차별화가 절차공정성과 상호작용공정성을 통해 지식공유행동에 미치는 영향: 형평성 민감도의 조절효과

Effects of Leader-Member Exchange Differentiation on Knowledge Sharing Behavior via Procedural and Interactional Justice: Equity Sensitivity as the Moderator

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주제분류심리과학

초록

본 연구는 LMX 차별화가 절차공정성과 상호작용공정성을 거쳐서 지식공유행동에 영향을 미칠 것이며, 이러한 간접경로를 형평성 민감도가 조절하여 민감할수록(즉, 독점형) LMX 차별화와 공정성 간 관계가 강화될 것으로 예상하였다. 가설 검정을 위해 상사 및 동료와 함께 근무하는 전일제 직장인을 대상으로 일회의 설문조사를 시행하였고, 총 300명의 응답을 통계분석에 사용하였다. 연구 결과, LMX 차별화는 지식공유행동과 유의한 부적 관계가 있었다. 또한 LMX 차별화와 공정성 간 부적 관계는 독점형일수록 강화되는 상승적 조절효과가 나타났다. 나아가 형평성 민감도의 조절효과는 LMX 차별화가 상호작용공정성을 통해 지식공유행동에 영향을 미치는 간접경로를 강화하는 조절된 매개효과로 이어졌다. 반면, LMX 차별화가 절차공정성을 통해 지식공유행동에 영향을 미치는 간접경로에서는 조절된 매개효과가 관찰되지 않았으나, 절차공정성과 상호작용공정성이 동시에 투입된 병렬 매개모형이 아닌 각각 투입한 모형에서는 절차공정성을 통해 지식공유행동에 영향을 미치는 간접경로에서도 형평성 민감도의 조절된 매개효과가 관찰되었다. 이러한 결과에 근거하여 연구의 학문적 및 실무적 함의를 제시하였다.

Abstract

This study tested a moderated mediation model whether employees with higher equity sensitivity (i.e., the entitled) would strengthen the indirect paths from leader-member exchange differentiation (LMXD) to knowledge sharing (KSB) via procedural and interactional justice compared to lower equity sensitivity (i.e., the benevolent). To test our hypotheses, a survey was conducted on 300 South Korean employees working with colleagues under the same direct supervisor. The results implicated that LMXD was negatively related to KSB. Moreover, the relationships of LMXD with procedural and interactional justice were stronger for entitled employees than benevolent employees. Furthermore, equity sensitivity strengthened the indirect path from LMXD to KSB via interactional justice in the parallel mediation model where both procedural and interactional justice were simultaneously input, whereas equity sensitivity did not change the indirect path from LMXD to KSB via procedural justice. However, when procedural and interactional justice were input separately, equity sensitivity also strengthened the indirect path from LMXD to KSB via procedural justice. Based on these research findings, implications of this study were discussed along with suggestions for future research.

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