본문 바로가기
KERD
논문KCI 등재

지방공무원의 심리적 계약위반이 조직냉소주의와 역할 외 행동에 미치는 영향

The Effect of Local Public Official's Psychological Contract Violation on the Organizational Cynicism and Extra-Role Behavior

0

조회

0

다운로드

19

인용

0

참고문헌

키워드

주제분류정치외교학

초록

Abstract

The purpose of this study was to examine the relationship between psychological contract violation, organizational cynicism and extra-role beahavior among local public officials in Korea. The data were obtained by questionnaire from a sample of 366members. The results of the study were as followed: First, psychological contract violation is positively related to organizational cynicism and counter productive work behavior(CWB) and is negatively related to organizational citizenship behavior(OCB). Second, organizational cynicism was not related to extra-role behaviors(i.e. organizational citizenship behavior, counter productive work behavior). The findings were suggested in practical implications for researchers and practitioners. The limits of this study and the recommendation of future studies were discussed.

참고문헌 (56)

  1. 김민강, "신자유주의적 인사혁신의 맥락에서 인사공정성과 조직시민행동", 한국행정학보, 42(3), pp.261~291 (2008), 한국행정학회
  2. 김혜정, "전문가의 이중몰입 생성과정에서 심리적 계약의 역할", 인사조직연구, 15(4), pp.1~42 (2007), 한국인사조직학회
  3. 박남수, "심리적 계약위반이 조직시민행동에 미치는 영향에 관한 연구", 서비스산업연구, 7(2), pp.127~142 (2010)
  4. 배성현, "인적특성변수 및 상사부하 교환관계(LMX)와 조직구성원 태도와의 관계에서 심리적 계약 위반의 매개효과", 조직과 인사관리연구, 31(1), pp.95~124 (2007), 한국인사관리학회
  5. 이규만, "심리적 계약위반 지각이 조직구성원의 태도 및 행동에 미치는 영향", 경영교육연구, (44), pp.267~286 (2006), 한국경영교육학회
  6. 이수광, "심리적 계약 위반이 조직몰입에 미치는 차별적 영향에 관한 연구 - 거래특성의 조절효과를 중심으로 -", 관광경영연구, 15(1), pp.89~106 (2011), 관광경영학회
  7. 정영미, "심리적 계약위반이 근로의욕 및 직무태도에 미치는 영향 - 상사지원의 조절효과 -", 인적자원관리연구, 18(1), pp.111~128 (2011), 한국인적자원관리학회
  8. 황영호, "공공부문 조직에서 심리적 계약위반이 직무만족, 조직몰입, 조직시민행동 및 이직의도에 미치는 영향", 정치·정보연구, 9(2), pp.95~118 (2006), 한국정치정보학회
  9. Adams, J. S., "Toward an understanding of inequity", Journal of Abnormal and Social Psychology, 67, pp.422~436 (1963)
  10. Andersson, L. M., "Employee cynicism: An examination using a contract violation framework", Human Relations, 49, pp.1395~1418 (1996)
  11. Andersson, L. M., "Cynicism in the workplace: Some causes and effects", Journal of Organizational Behavior, 18, pp.449~469 (1997)
  12. Aquino, K., "Justice constructs, negative affectivity and employee deviance: A proposed model and empirical test", Journal of Organizational Behavior, 20, pp.1073~1091 (1999)
  13. Aryee, S., "Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model", Journal of Organizational Behavior, 23, pp.267~286 (2002)
  14. Ajzen, I., "The theory of planned behavior", Organizational Behavior and Human Decision Processes, 50, pp.179~211 (1991)
  15. Blau, P. M., "Exchange and power in social life" (1964), Wiley
  16. Colbert, A. E., "Interactive effects of personality and perceptions of the work situation on workplace deviance", Journal of Applied Psychology, 89, pp.599~609 (2004)
  17. Conway, N., "Full-time vs. part-time employees: Understanding the links between work status, the psychological contract and attitudes", Journal of Vocational Behavior, 61, pp.279~301 (2002)
  18. Coyle-Shapiro, J. A. -M., "A psychological contract perspective on organizational citizenship behavior", Journal of Organizational Behavior, 23, pp.927~946 (2002)
  19. Coyle-Shapiro, J. A., "The Employment Relationship in the U.K. Public Sector:A Psychological Contract Perspective", Journal of Public Administration Research and Theory, 13(2), pp.213~230 (2003)
  20. Dean Jr. J. W., "Organizational cynicism", Academy of Management Review, 23(2), pp.341~352 (1998)
  21. Eagly, A. H, "The psychology of attitudes" (1993), Harcourt Brace Jovanovich
  22. Guest, D., "Fairness at work and the psychological contract" (1998), Institute of Personnel and Development
  23. Harrison, D., "How important are job attitudes? Meta-analytic comparisons for integrative behavioral outcomes and time sequences", Academy of Management Journal, 49, pp.305~326 (2006)
  24. Johnson, J. L., "The effects of psychological contract breach and organizational cynicism: Not all social exchange violation are created equal", Journal of Organizational Behavior, 24, pp.627~647 (2003)
  25. Kamdar, D., ""All in a day's work": How follower individual differences and justice perceptions predict OCB role definitions and behavior", Journal of Applied Psychology, 91, pp.841~855 (2006)
  26. Kickul, J., "When Organizations Break their Promises: Employee Reactions to Unfair Processes and Treatment", Journal of Business Ethics, 29(4), pp.289~307 (2001)
  27. Lau, V. C. S., "A qualitative and quantitative review of antecedents of counterproductive behavior in organizations", Journal of Business & Psychology, 18(1), pp.113~127 (2003)
  28. Levinson, H., "Reciprocation: The relationship between man and organization", Administrative Science Quarterly, 9, pp.370~390 (1965)
  29. Meyer, J. P., "Employee commitment and motivation: A conceputal analysis and integrative model", Journal of Applied Psychology, 89, pp.991~1007 (2004)
  30. Marcus, B., "Measuring counterproductivity: Developm ent and initial validation of a German self-report questionnaire", International Journal of Selectio n and Assessment, 10, pp.18~35 (2002)
  31. Morrison, E. W., "When employees feel betrayed: A model of how psychological contract violation develops", Academy of Management Review, 22, pp.226~256 (1997)
  32. Netemeyer, R. G., "An investigation into the antecedents of organizational citizenship behavior in a personal selling context", Journal of Marketing, 61(3), pp.85~98 (1997)
  33. Organ, D. W., "Organizational Citizenship Behavior: The good soldier syndrome" (1988), Lexington Books
  34. Organ, D. W., "The motivation basis of organizational citizenship behavior", Research in Organizational Behavior, 12, pp.43~72 (1990)
  35. Pate, J., "The Impact of Psychological Contract Violation on Employee Attitudes and Behavior", Employee Relations, 25(6), pp.557~573 (2003)
  36. Podsakoff, P. M., "Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research", Journal of Management, 26, pp.513~563 (2000)
  37. Raja, U., "The Impact of Personality on Psychological Contracts", Academy of Management Journal, 47(3), pp.350~367 (2004)
  38. Restubog, S. L. D., "Behavioral outcomes of psychological contract breach in a non-western culture: The moderating role of equity sensitivity", British Journal of Management, 18, pp.376~386 (2007)
  39. Reichers, A. E., "Understanding and managing cynicism toward organizational change", Academy of Management Executive, (1), pp.48~59 (1997)
  40. Robinson, S. L., "The development of psychological contract breach and violation: A longitudinal study", Journal of Organizational Behavior, 21(5), pp.525~547 (2000)
  41. Robinson, S. L., "Violating the psychological contract: Not the exception but the norm", Journal of Organizational Behavior, 15, pp.245~259 (1994)
  42. Robinson, S. L., "Changing obligations and the psychological contract: A longitudinal study", Academy of Management Journal, 37, pp.137~152 (1994)
  43. Podsakoff, P. M., "Transformational leader behaviors and their effects on followers' trust in leader, satisfaction and organizational citizenship behavior", Leadership Quarterly, 1(2), pp.107~142 (1990)
  44. Rousseau, D. M., "Psychological and implied contracts in organizations", Employ Responsibilities and Rights Journal, 2, pp.121~139 (1989)
  45. Rousseau, D. M., "New hire perceptions of their own and their employer's obligations: A study of psychological contracts", Journal of Organizational Behavior, 11, pp.389~400 (1990)
  46. Rousseau, D. M., "Psychological contracts in organizations: Understanding written and unwritten agreement" (1995), Sage
  47. Rousseau, D. M., "The contracts of individuals and organizations, In Research in Organizational Behavior", Research in Organizational Behavior, 15, pp.1~47 (1993), JAL Press
  48. Rousseau, D. M., "Assessing psychological contract: Issues alternatives and measures", Journal of Organizational Behavior, 19, pp.679~695 (1998)
  49. Shore, L. M., "A Construct Validity Study of the Survey of Perceived Organizational Support", Journal of Applied Psychology, 76(5), pp.637~643 (1991)
  50. Shore, L. M., "Examining degree of balance and level of obligation in the employment relationship: A social exchange approach", Journal of Organizational Behavior, 19, pp.731~744 (1998)
  51. Smith, H. P., "Organizational citizenship behavior: Its nature and antecedents", Journal of Applied Psychology, 68, pp.653~663 (1983)
  52. Tekleab, A. G., "Extending the chain of relationships among organizational justice, social exchange and employee reactions: The role of contract violations", Academy of Management Journal, 48, pp.146~157 (2003)
  53. Turnley, W. H., "Psychological contract violations during organizational restructuring", Human Resource Management, 37, pp.71~83 (1998)
  54. Turnley, W. H., "The impact of psychological contract violations on exit, loyalty, and neglect", Human Relations, 52(7), pp.895~922 (1999)
  55. Van Dyne, L., "Helping and voice extra-role behaviors: Evidence of construct and predictive validity", Academy of Management Journal, 41, pp.108~120 (1998)
  56. Wilkerson, J. M., "A test of coworkers' influence on organizational cynicism, badmouthing, and organizational citizenship behavior", Journal of Applied Psychology, 38, pp.2273~2292 (2008)

관련 논문AI추천

이 간행물의 다른 논문 (7건)