경비원교육훈련의 사회적지지에 따른 직무성과 차이 분석

Abstract

This study is to provide a high level of training service which is more improved in quality for the current security guard training system. For the 430 security guards who belong to the Civilian security guard Enterprises, registered in the National Police Agency, after finishing the training in Korea Civilian security guard Training Institution, we surveyed and analyzed the data using a SPSS15.0 Version to make a typology of performance change and determine that there are any change in job immersion and the intention of job change which are job performance, through the analysis by training opportunity provision, burden of training expenses, and emphasizing the importance of training. For the analysis method, we carried out Frequency analysis, Reliability analysis, Cause analysis, Correlation analysis, One-way ANOVA, Regressive analysis and Post Hoc Test. The job performance (job immersion, intention of job change) according to the social support was shown a significant difference statistically in all aspects. First, for the difference of job performance by training opportunity provision, the job performance (job immersion, intention of job change) by job opportunity provision was shown a significant difference statistically in all sub factors. The training opportunity provision was found that it gave the effects to the job performance. For the training of civilian security security guards, it showed a higher job immersion and intention of job change, the more the training opportunity was provided. As the civilian security guards could share the information of various civilian security guards enterprises while taking the course of security guard training, the intention of job change to the enterprises with better benefits after obtaining the certificate of completion of security guard training, was shown much higher. This reflects that the awareness of security guards was also getting higher due to the training. Second, the difference of social support by emphasizing the importance of training was shown a significant difference statistically in all sub factors of job performance by emphasizing the importance of training. As the importance of training was stressed by the security guard enterprises, it is found that the job immersion and the intention of job change would be high if the training was provided. The effect that the social support gave to the job immersion and the intention of job change of job performance was found positive(+) which is significant statistically. This shows that the job intention and the intention of job change will rise when the training for the security guards was supported socially. From this, it was found that the job effect could be improved if the social environment with job condition for the security guards to be trained was provided through the social supports such as providing the training opportunity and training fees for security guards, and the recognition of the importance of training.