일반경비원 신임교육의 만족도 및 경비업무의식 변화에 영향을 미치는 요인 연구

Abstract

This study set out to investigate what factors would influence satisfaction with education and changes to the perceptions of the security job after education among general security guards in a recruit education course. It also aimed to test if satisfaction with education would have positive effects on their changing perceptions of the security job. The analysis results show first that satisfaction with education was under the influence of instruction, curriculum, and individual characteristics. That is, more positive perceptions of the instructional aspect, greater perceptions of good curriculum management, and stronger voluntary participation and enthusiasm for recruit education led to higher satisfaction with education. Secondly, instruction, curriculum, and individual characteristics had impacts on changes to the perceptions of the security job. That is, greater satisfaction with the instructional aspect, more positive perceptions of the curriculum, and higher participation rate and enthusiasm for the recruit education course resulted in more positive impacts on the changing perceptions of the security job. Finally, the study examined the effects of satisfaction with recruit education among general security guards on their changing perceptions of the security job and found that higher satisfaction with recruit education led to more positive changes to the perceptions of the security job, which confirms significant relations between the two factors. In short, these findings supported the research hypotheses: "The instruction, curriculum, and individual characteristic factors will have positive effects on satisfaction with recruit education and changing perceptions of the security job among general security guards" and "Satisfaction with recruit education will have positive effects on the changing perceptions of the security job among general security guards." Based on the analysis results, the study puts an emphasis on the maintenance of quality excellence in recruit education for general security guards and raises a need to work on the reinforced professionalism of teachers and instructors by checking and revising the curriculum regularly, evaluating lectures by professors on a regular basis, and developing a teaching method.