경찰의 아동․장애인 수사면담 지침 운용 실태 및 문제점
Korean police officers’ perceptions of their investigative interview practices of allegedly abused child victims and the disabilities
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참고문헌
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초록
본 연구는 원스톱, 해바라기 여성·아동 센터에서 근무하는 여성 경찰관을 대상으로 아동·장애인 조사면담 실무 현황 및 수사면담 지침 준수 시 효능감, 그리고 수사면담 시 애로점 및 개선점에 대해 조사하였다. 총 21개소의 70명의 여성 경찰관이 설문에 참여하였다. 연구 결과 거의 모든 경찰관들은 성폭력 피해아동·장애인 면담 시 NICHD 조사면담 프로토콜을 활용하고 있으며, 면담 단계에 대해서 잘 이해하고 있다고 스스로 평가하였다. 아동․장애인 조사면담 업무와 관련하여 경찰관들은 지적 장애인과 면담하기, 사건 관련 주요정보를 이끌어 내기 그리고 피해자 진술의 신빙성 판단하는 데 가장 어려움을 느끼는 것으로 나타났다. 교육과 피드백을 받은 대부분의 경찰관들은 이전 교육 및 피드백이 실무에 도움이 되었다고 평가하였으며, 특히 진술권유 사용 및 피해자와 관계 형성에 있어서 유용함을 느꼈다고 응답하였다. 또한 경찰관은 인원부족에 따른 과중한 업무, 열악한 근무 환경, 근무 조건 및 업무의 전문성을 향상시키기 위한 교육의 부족 등에 어려움을 느끼는 것으로 확인되었다. 본 연구에 의해 확인된 문제점들을 개선한다면 수사일선의 아동 조사면담기법 및 전문성 향상에 도움이 될 것으로 기대된다.
Abstract
This study examined Korean police officers’ perceptions of how well they used recommended techniques. Seventy women police officers working at the One-stop Centers or Sunflower Women and Children Centers were surveyed using a questionnaire soliciting self-evaluations of their interviews, assessments of their effectiveness and degree of adherence to the recommended interviewing guideline. Lastly previous training and feedback sessions they had were evaluated. Most police officers believed that they adhered to the NICHD Protocol with full understanding of each phase of the Protocol, They have difficulties to interview victims with disabilities, to elicit substantive issues and to evaluate credibility. As for the training, most police officers participated in the related training and feedback session previously satisfied their previous training and feedback. Lastly, offering better work environments and specialized training for interviewing vulnerable witnesses would bring actual benefits to the police officers.
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