조직환경과 조직구조가 조직효과성에 미치는 영향: 47개 한국중앙행정기관을 중심으로
The Effects of Organizational Environment and Organizational Structures on Organizational Effectiveness Including 47 Korean Central Government Agencies
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참고문헌
키워드
초록
본 연구의 목적은 한국중앙행정기관의 조직환경과 구조적 특성이 공무원의 직무만족과 조직성과에 미치는 영향관계를 조직몰입의 매개역할을 중심으로 살펴보았다. 이를 위해 이명박 정부의 47개 중앙행정기관의 공무원(n=1,161, 82.3%)을 대상으로 설문조사를 하였고, 구조방정식모형(LISREL)분석을 수행하였다. 분석결과 첫째, 조직환경과 구조적 특성이 직무만족과 조직성과간의 관계에 있어서 조직구조(공식성, 집권성, 복잡성)와 외생적 직무만족 간에는 통계적으로 유의하지 않았다. 둘째, 조직 환경(역동성)과 구조적 특성(공식성, 집권성, 복잡성)은 조직몰입을 매개로 하여 직무만족(외생적 직무만족, 내생적 직무만족)과 조직성과에 유의한 간접적인 영향을 미치는 것으로 나타났다. 특히 조직구조(공식성, 집권성, 복잡성)와 외생적 직무만족간의 직접효과는 통계적으로 유의하지 않았지만, 조직몰입을 통해서는 완전매개효과가 확인되었다. 분석결과를 바탕으로 한국중앙행정기관에서는 공무원의 조직몰입을 고취시킴으로써 궁극적으로 부하의 직무만족과 조직성과 제고에 효과적일 수 있음을 알 수 있다.
Abstract
This study develops the effects of organizational environment and organizational structures on organizational effectiveness by investigating the mediating role of organizational commitment in Korean central agencies. This research is an empirical analysis of which includes 47 Korean central government agencies (a total number of sample: 1,161; a response rate: 82.3%). This study conducted structural equation modeling(SEM) was employed to test the hypothesized relationships in the conceptual model. We could find significant implications and suggestions as follows. First, there is no significant relationships between organizational structures(formalization, centralization, complexity) and extrinsic job satisfaction variables. Second, followers' organizational commitment has mediated effects on the relationship between organizational environment(uncertainty) and organizational structures(formalization, centralization, complexity) and job satisfaction(intrinsic job satisfaction, extrinsic job satisfaction), organizational performance. The complete mediating role of organizational commitment has a direct effect on organizational structures(formalization, centralization, complexity), but not on the extrinsic job satisfaction of public servants. This finding has great implications for us to understand job attitudes of followers in Central Government Agencies.
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