What Makes People Satisfy the POLICE?
0
조회
0
다운로드
7
인용
0
참고문헌
키워드
초록
Purpose: The purpose of this study is to identify factors affecting police satisfaction. There are four models ex-plaining police satisfaction. Demographic model, quality of life model, police contact model, and a community context model exist. These models are important explanatory models that predict police satisfaction. There four models are used to predict police satisfaction in this study. Method: The data used in this study was obtained from 924 citizens living in Daegu, Korea. The survey was conducted on adults aged 18 and older. Participants in the survey were informed of the purpose of the survey and agreed. The collected survey was analyzed using the SPSS. The statistical techniques were descriptive statistics, T-test, ANOVA, correlation, and multiple regression. Results: According to the study, among the four explanatory models, the community context model had the highest ability to explain. Police satisfaction was higher for those who responded to be positive about community, live closely with residents, and intervene in local problems. In addition, the more police officers witness deviations, the less satisfied they are, and the more they are required to train police officers in their behavior. Finally, physical disorder of the community was also shown to predict police satisfaction. Conclusion: The most important conclusion in this study is that the context of the community and the behavior of the police officer have a very important effect on police satisfaction by citizens. Therefore, the police should consider the role they can play to strengthen community social cohesion and informal social control. It will also be necessary to learn the importance of each police officer’s right behavior.
Abstract
Purpose: The purpose of this study is to identify factors affecting police satisfaction. There are four models ex-plaining police satisfaction. Demographic model, quality of life model, police contact model, and a community context model exist. These models are important explanatory models that predict police satisfaction. There four models are used to predict police satisfaction in this study. Method: The data used in this study was obtained from 924 citizens living in Daegu, Korea. The survey was conducted on adults aged 18 and older. Participants in the survey were informed of the purpose of the survey and agreed. The collected survey was analyzed using the SPSS. The statistical techniques were descriptive statistics, T-test, ANOVA, correlation, and multiple regression. Results: According to the study, among the four explanatory models, the community context model had the highest ability to explain. Police satisfaction was higher for those who responded to be positive about community, live closely with residents, and intervene in local problems. In addition, the more police officers witness deviations, the less satisfied they are, and the more they are required to train police officers in their behavior. Finally, physical disorder of the community was also shown to predict police satisfaction. Conclusion: The most important conclusion in this study is that the context of the community and the behavior of the police officer have a very important effect on police satisfaction by citizens. Therefore, the police should consider the role they can play to strengthen community social cohesion and informal social control. It will also be necessary to learn the importance of each police officer’s right behavior.
참고문헌 (32)
- Cao L, "Race, Community Context and Confidence in the Police", American Journal of Police, 15(3), pp.1~2 (1996)
- 윤우석, "경찰의 공식적 사회통제가 지역사회의 유대와 비공식적 사회통제에 미치는 영향검증", 형사정책연구, 21(3), pp.381~407 (2010), 한국형사법무정책연구원
- Yun Woo-suk, "Community Oriented Policing and POLICE Value: The Values of College Students Pursing a Police Career", Regulations, 4(2), pp.19~35 (2019), J-INSTITUTE
- Kerley KR, "Does Community-oriented Policing Help Build Stronger Communities?", Police Quarterly, 3(1), pp.46~69 (2000)
- Skogan WG, "The Challenge of Community Policing: Testing the Promises" (1994), Sage
- Trojanowicz R, "Community Policing: How to get Started" (1998), Anderson
- Skolnick J, "Community Policing: Issues and Practices Around the World" (1988), National Insti-tute of Justice
- Reisig MD, "Public Evaluations of Police Performance : An Analysis Across Three Lev-els of Policing", Policing : an international Journal of Police Strategies & Management, 20(2), pp.311~325 (1997)
- Reisig MD, "Experience, Quality of Life, and Neighborhood Context : A Hierarchical Analysis of Satisfaction with Police", Justice Quarterly, 17(3), pp.607~630 (2000)
- Hawdon J, "Police-resident Interactions and Satisfaction with Police : An Empirical Test of Community Policing", Criminal Justice Policy Review, 14(1), pp.55~74 (2003)
- Cao L, "Race, Community Context and Confidence in the Police", American Journal of Police, 15, pp.3~22 (1996)
- Brandl SG, "Global and Specific Attitudes toward the Police : Disentangling the Relationship", Justice Quarterly, 11, pp.119~134 (1994)
- Correia ME, "Public Perceptions of State Police : An Analysis of Individ-ual-level and Contextual Variables", Journal of Criminal Justice, 24(1), pp.17~28 (1996)
- Ren L, "Linking Confidence in the Police with the Performance of the Police : Community Policing Can Make a Difference", Journal of Criminal Justice, 33(1), pp.55~66 (2005)
- Schuck AM, "The Influence of Race", Ethnicity, Social Class, and Neighborhood Context on Residents’ Attitudes toward the Police, 2008, pp.11(4), 496~519
- Sims B, "Determinants of Citizens’ Attitudes toward Police : Results of the Harrisburg Citizen Survey-1999", Policing : An International Journal of Police Strategies & Man-gaement, 25(3), pp.457~471 (2002)
- Skogan WG, "Concern about Crime and Confidence in the Police Reassurance or Accountability?", Police Quarterly, 12(3), pp.301~318 (2009)
- Tyler TR, "Why People Obey the Law", pp.1990
- Tyler TR, "Trust in the Law: Encouraging Public Cooperation with the Police and Courts" (2002), Sage
- Webb VJ, "The Relative Importance of Race and Ethnicity on Citizen Attitudes to-ward the Police", American Journal of Police, 14(2), pp.45~66 (1995)
- Weitzer R, "Perceptions of Racial Profiling : Race, Class, and Personal Experience", Crimi-nology, 40(2), pp.435~456 (2002)
- Skogan WG, "Concern about Crime and Confidence in the Police Reassurance or Accountability?", Police Quarterly, 12(3), pp.301~318 (2009)
- Wu Y, "Race, Class or Neighborhood Context : Which Matters More in Measuring Satisfaction with Police?", Justice Quarterly, 26(1), pp.125~156 (2009)
- 강지현, "일반 시민의 경찰신뢰에 대한 연구: 순찰, 출동, 검거신뢰에 영향을 미치는 요인을 중심으로", 한국경찰학회보, 18(5), pp.31~58 (2016), 한국경찰학회
- 조준택, "다수준 분석을 통한 경찰신뢰 영향요인 탐색: 지역사회 맥락요인을 중심으로", 형사정책연구, 31(1), pp.99~128 (2020), 한국형사법무정책연구원[DOI]
- 장현석, "일반시민의 경찰에 대한 신뢰도 연구: 표현적 시각의 경찰신뢰도 설명을 중심으로", 한국경찰연구, 12(2), pp.213~236 (2013), 한국경찰연구학회
- Kim Ja-eun, "A Comparative Study on Awareness towards Community POLICING, Socio-Depending on Demographic Characteristics of the Police in KOREA", Regulations, 1(2), pp.1~7 (2016), J-INSTITUTE
- Park Sun-young, "The Relationship between Social Capital and Citizen Satisfaction with POLICE: A Comparison between South Korean and American Citizens", Regulations, 2(1), pp.32~41 (2017), J-INSTITUTE
- Raymond Doug Partin, "A Comparative Analysis of VOLUNTEER Officers from the United States and the United Kingdom", Regulations, 4(2), pp.36~41 (2019), J-INSTITUTE
- Brown B, "Perceptions of the Police: Past Findings, Methodological Issues, Concep-tual Issues and Policy Implications", Policing : An International Journal of Police Strategies & Man-gaement, 25(3), pp.543~580 (2002)
- Frank J, "Citizen Involvement in the Co-production of Po-lice Outputs", Journal of Crime and Justice, 19(2), pp.1~30 (1996)
- 김학범, "A Study on the Improvement of the Education for Newly Recruited POLICE Officers", Regulations, 5(1), pp.22~29 (2020), J-INSTITUTE