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기술개발 프로젝트에서 팀효능감이 커뮤니케이션 역량을 통해 개인창의성과 제품개발성과에 미치는 영향

The Effect of Team Efficacy on Individual Creativity and Product Development Performance through Communication Competence in Technology Development Projects

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주제분류학제간연구

초록

기술개발 프로젝트에서 성과를 높이기 위해서는 창의성이 필요하며, 창의성을 높이기 위해서는 업무지시에 대한 명확한 이해력이 필요하다. 본 연구는 팀효능감과 지식공유가 커뮤니케이션 역량에 미치는 영향과, 커뮤니케이션 역량이 개인창의성 및 제품개발성과에 미치는 영향을 실증적으로 분석하였다. 본 연구의 목적은 기술개발 프로젝트에서 커뮤니케이션 역량과 개인창의성의 중요성을 검증하고, 커뮤니케이션 역량에 대한 향상 방안을 제언하기 위함이다. 기술개발 참여자들을 대상으로 설문조사를 실시하여 요인간의 관계를 구조방정식 모형으로 확인하였다. 가설검증 결과, 팀효능감과 지식공유가 커뮤니케이션 역량에 긍정적인 영향을 미쳤고, 팀리더의 확실한 업무지시 전달과 실무자의 명확한 업무지시 이해가 개인창의성에 주요한 요인임을 확인할 수 있었다. 본 연구결과는 첨단기술이 융복합되는 기술개발 프로젝트에서, 개인창의성 향상에 필요한 참여자의 커뮤니케이션 역량을 제고하는데 기여할 수 있을 것이다. 향후에는 조직 수준의 창의성에 대한 커뮤니케이션 역량의 효과에 대해 연구하고자 한다.

Abstract

Improving performance needs Creativity and Improving Creativity needs clear communication of work orders in technology development projects. This study empirically analyzed the effects of team efficacy and knowledge sharing on communication competence and the effects of communication competence on individual creativity and product development performance. The purpose of this study is to verify the importance of communication and personal creativity in technology development projects and to suggest ways to improve communication capabilities. A survey was conducted of participants in technology development and the relationship between variables was confirmed by the structural equation model. The results show that team efficacy and knowledge sharing had a positive effect on communication competence, and that the clear delivery and understanding of team orders were the main factors in improving individual creativity. The results of this study will contribute to improving the communication competence of participants who are required for improving individual creativity in technology development projects in which high technology is converged. In the future, we will study the effects of Communication Competence on Organizational Creativity.

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