사회복지사의 자기효능감이 직무만족에 미치는 영향에 관한 연구 : 슈퍼비전 조절효과를 중심으로
The Influence of Social Workers’ Self-efficacy on Job Satisfaction: Focusing on the Moderating effect of Supervision
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초록
클라이언트 삶의 질 향상 및 자립을 위해 힘쓰는 사회복지사에게 있어 직무만족은 중요한 부분이다. 본 연구는 사회복지사의 자기효능감이 직무만족에 미치는 영향을 슈퍼비전이 조절하는지 파악하기 위함으로 사회복지사의 자기효능감, 직무만족, 슈퍼비전의 상관관계를 파악하였다. 또한 사회복지사의 자기효능감이 직무만족에 미치는 영향을 파악하며 사회복지사의 자기효능감이 직무만족에 영향을 미치는 과정에서 슈퍼비전의 조절효과를 파악하였다. 연구를 위하여 경기도 및 서울북부권역 지역사회복지관 10곳의 사회복지사 150명을 대상으로 설문조사를 하였으며, 자료분석은 통계프로그램 PASW(SPSS) 25.0을 활용하였다. 연구결과 사회복지사의 자기효능감이 직무만족에 유의미한 효과가 나타나 사회복지사들의 자기효능감이 직무만족에 유의미한 정적 영향을 미치는 것을 확인하였다. 또한 사회복지사의 자기효능감이 직무만족에 영향을 미치는 과정에서 슈퍼비전의 기능(행정적, 교육적, 지지적)의 조절효과가 모두 유의함을 확인하여 사회복지사들을 위한 슈퍼비전 기능이 자기효능감 향상을 위해 매우 중요한 것으로 나타났다.
Abstract
Job satisfaction is an important part of social workers who strive to improve the quality of life and independence of their clients. The goal of this study was to reveal the correlation between social workers' self-efficacy, job satisfaction, and supervision to determine whether supervision regulated the effect of social worker's self-efficacy on job satisfaction. In addition, the effect of social worker's self-efficacy on job satisfaction was grasped, and the control effect of supervision regarding the process of social worker's self-efficacy on job satisfaction was identified. For the study, 150 social workers at 10 community welfare centers in Gyeonggi-do and North Seoul area were surveyed, and the statistical program PASW (SPSS) 25.0 was used for data analysis. As a result of the study, it was confirmed that the social worker's self-efficacy had a significant effect on job satisfaction, and that the social worker's self-efficacy had a significant static effect on job satisfaction. In addition, in the process of social worker's self-efficacy affecting job satisfaction, the mediating effect of the supervision function (administrative, educational, and supportive) was found to be significant, so it turned out that the supervision function for social workers was crucial to enhance self-efficacy.
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