원스톱 지원센터 여성경찰관의 수사지원 업무환경 개선방향

Abstract

The purpose of this study is to analyze the actual work environment of one-stop service center policewoman in investigation support team, and then to recommend some improvement directions in the environment for victims protection. The survey on the investigation support work environment was designed and carried out in the five categories which comprised investigation infrastructure, working type, other support teams in the center, other police teams outside the center, and work loss. Among the improvement directions of work environment, first of all, the material infrastructure for investigation should be bettered. As the three parts of facilities, equipment, and computer system are incorporated in the material infrastructure, especially it is essential to improve the investigation facilities including video and sound recording machines. Secondly, computer system in the center has to be upgraded for working time saving, where the most policewomen now suffer from a great deal of paperwork. Thirdly, it’s necessary for the investigation support team policewoman to strengthen working partnerships with other support or police teams in and outside the center. Finally, it is required to design and arrange the proper healing programs for the policewomen, who are exposed to the stress of vicarious trauma in the investigation process of abnormal cases while on duty.