사물인터넷 기술을 이용한 프로토타이핑 워크샵의 교육적 효과에 관한 고찰

Abstract

The primary research question was "Can prior exposure to new technology such as 'internet of things' helps to enhance the quality of the service design outcomes?" In order to observe the positive aspects of a hands-on prototyping workshop in the process of design concept development, a comparative study was planned. One is the short-period intensive littleBits workshop and the other one is the one-week long service design homework. The evaluation criteria was developed based on the literature review. Two evaluation criteria were "is the prototyping effective for new concept generation and enhancement in the case of IoT?", and "Is the prototyping effective for the enhancement of Interaction and usability?"Five detail evaluation criteria were developed: 1)the quality of the service concept, 2)the level of the technology understanding, 3)usability, 4)service flow, and 4)service concept communication. The workshop outcomes were reviewed using the five criteria. The comparisons show that the outcomes were enhance in such areas as usability and service flow, yet no concrete evidences were found in the area of service concept generation. This results may imply that prototyping method is generally effective for the interaction and usability enhancement. However, in order to get better outcomes, other tools including 'user research' and 'service benchmarks' need to be implemented prior to the prototyping workshop.