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관광사업체 상사의 신뢰 및 피드백 추구 행동이 직무성과에 미치는 영향

The Impact of Job Performance on Trust to Master and Feedback Seeking Behavior in Tourism Business

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This paper aims at analyzing the impact of job performance on trust to leader and on feedback seeking behavior in tourism business. Based on existing research on the organization members who are employed in the tourism company, and utilize the final sample of 298 unites in the final section. Results showed that, first, job performance, trust to leader, and feedback-seeking behavior had statistically significant correlations to each other. Secondly, there was an intermediary effect of feedback-seeking behavior in the relationship between organizational member’s superior confidence and duty; and trust to leader directly affects job performance and partly mediates feedback-seeking behavior. Third, attention showed an interaction effect on the organization member’s trust and on steady efforts according to the level of steady efforts and the relationship between monitoring and asking which is a subordinate factor of trust for leader and feedback-seeking behavior.

Abstract

This paper aims at analyzing the impact of job performance on trust to leader and on feedback seeking behavior in tourism business. Based on existing research on the organization members who are employed in the tourism company, and utilize the final sample of 298 unites in the final section. Results showed that, first, job performance, trust to leader, and feedback-seeking behavior had statistically significant correlations to each other. Secondly, there was an intermediary effect of feedback-seeking behavior in the relationship between organizational member’s superior confidence and duty; and trust to leader directly affects job performance and partly mediates feedback-seeking behavior. Third, attention showed an interaction effect on the organization member’s trust and on steady efforts according to the level of steady efforts and the relationship between monitoring and asking which is a subordinate factor of trust for leader and feedback-seeking behavior.

참고문헌 (64)

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